Location great, frim beds make sleep troubles.
I booked this location for my wife's birthday and we really liked the way the staff, Jessica, treated us from the start. She greeted us professionally and up-graded our room as we are Platinum Elite
The room was very nice and the views of Michigan Avenue and river were just perfect. The views of our great city at night were off the charts good.
My wife had a hard time getting a good nights rest as the mattress was very firm and unforgiving to her small size. Otherwise the stay here was very good. All the staffers helped with everything we asked of them.
The pool area was nice but NO HOT TUB, I really like using these after long walking tours on my feet. [Less]