A few little perks would've been nice but overall satisfied.
We chose this particular Holiday Inn because we were under the impression that it was very close to the Mall of America and the MSP airport. It was our own fault for not checking the mileage
ourselves to see that it was not as close as we thought. Although the hotel did provide shuttle service to both locations which we were very pleased with.
Another reason we chose this particular Holiday Inn was because it had a Green Mill restaurant attached. We have stayed in Wichita, Kansas at a Holiday Inn with Green Mill attached, several times. We are always informed that because we are IHG rewards member, we get a 10% (or maybe 15%) discount at the Green Mill and the desk clerk also gives my husband and I a coupon for a free cocktail/beverage each at the Green Mill also.
This Holiday Inn did not have the complimentary chocolate chip cookies in the lobby like most Holiday Inns that we stay at. It is not necessary, of course, but it is always a very nice touch! A few niceties go a long way. [Less]