I continue to be very disappointed with the IHG points earnings system. I have missed out on several nights due to the fact that if the hotel is booked through a third party, there is no credit given
for staying at one of the qualifying hotels. I am still staying at the hotel chain.
I just had 2 nights in Austin, TX at a Holiday Express and was told my IHG awards were applied. When I checked the website, I see it states they were non-qualifying nights again!
It also makes no sense that a copy of the bill is not made available. When travelling for work we need copies to turn into our accounting group. [Less]