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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
90%
Recommander cet établissement

Impression générale

4,5

en fonction de 602 avis
90%
Recommander cet établissement

Ratings Breakdown

602avis

  • 5 Étoiles
    443
  • 4 Étoiles
    75
  • 3 Étoiles
    36
  • 2 Étoiles
    24
  • 1 Étoiles
    24

Nice time and staff

By

octobre 12, 2020

This facility is nice and quite. Because of the times and situations we are in a time like none before . We are doing things that we have never had to do on this planet. We need to keep helping each other and keep doing the best we can. God bless us all.

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Excellent staff and great service

By

octobre 07, 2020

We came to town for business and stayed for 15 days. The room was nice and clean. The staff was very helpful and friendly. We plan on coming back in the near future to stay again. The price for two bedrooms with a kitchen was the same as other hotels with only one room and no kitchen. We will definitely stay here at every opportunity.

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Customer Service

By

septembre 24, 2020

the staff at the hotel made my son and I feel important,they were all very nice,polite and answered and helped us to have a Great experience!! Thank You!!

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Would love more hotels like this in more areas.

By

septembre 22, 2020

Our stay was excellent. The rooms were very spacious and clean. We got a 2 bedroom suite which was great. Offering the living area for visiting and private rooms with a bathroom in each. The beds were very comfortable. Full kitchen and full-size refrigerator that allowed us to cook if needed to. Would highly recommend this hotel. And would love to see more in other areas such East Texas. . The price for the hotel was very modest. Love it. Would definitely stay again and when further traveling will definitely look for another Staybridge Suites.

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palace

By

septembre 14, 2020

2br 2ba suite like a palace! Staff helpful and friendly as well.

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Great place

By

septembre 10, 2020

club

Staff helped with our room change. Bathroom was a bit cramped in the room we stayed in. Everyone was friendly and nice.

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舒适,方便

By

septembre 09, 2020

club

酒店位置周围购物很方便很进,入住方便快捷,房间舒适有小厨房可以自己做饭。还有公用的洗干衣机,方便了住客换洗衣服。总的来说值得推荐!

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Experience

By

septembre 01, 2020

The first night we stayed was ok, we got up to take a shower and the water would not turn off. They mover us to another room. Ok went to use the restroom and the toilet would not flush, went to the front desk and they told us to come get a plunger they were short staffed. We want to the front desk and then they said they would get a plumber they did the plumber arrived and snaked the toilet, water and feces were on the floor, they sent the cleaning lady and she said it still was no working correctly, they said they would give us another room, we told them we were leaving and what kind of compensation were we to get for the inconvenience, she told us $20.00 for real!!!

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The Help We Needed

By

août 31, 2020

club

While evacuating the hurricane, we were able to stay here with our pets. We didn’t have time to get them boarded. The hotel and staff was also nice.

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Hurrican Laura Evacuee

By

août 30, 2020

I had a hard time locating a hotel at the last minute that would accomodate 2-large dogs to from a mandatory evacution from Galveston Island in Texas.
I wanted to have a clean and nice hotel to stay in with my fur babies, while all the while working out of the hotel and not too far from Galveston, TX.
Staybridge Suites had it all and I was fortunate to be able to find a nice large suite that was perfect for me and my pups.
I was so impressed I asked if they accomodated for monthly stays for future hurricane situations. Great place even if it was 8 hours round trip will stay for business or leisure.
Very happy with the modern studio type of suite that had a desk to work from with free-wifi. a refrigerator dishwasher sink and stove. Totally worth the value for complete comfort and safe haven.
Thank You
Margie St.John

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Great stay!

By

août 29, 2020

Great hotel and staff. Very clean and attentive staff, we will be back!

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High a Class for a good price!

By

août 29, 2020

club

The only problem when we arrived was that we were told we had to be 21 to check in and we are both 20. I’m not sure why it allowed us to reserve the place if we were too young. But they were understanding because of the circumstances.
We were upgraded and it was nice! It was like an apartment! The shampoo and conditioner bottles are huge unlike other hotels! The pool is kind of small. There were barely any good selections, but maybe that’s due to COVID. There are tons of pillows on the bed and lots of sheets and blankets!! The staff is so friendly!!!!

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