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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
89%
Recommander cet établissement

Impression générale

4,3

en fonction de 873 avis
89%
Recommander cet établissement

Ratings Breakdown

873avis

  • 5 Étoiles
    558
  • 4 Étoiles
    174
  • 3 Étoiles
    63
  • 2 Étoiles
    43
  • 1 Étoiles
    35

Grand Rapids

By

octobre 19, 2020

Excellent care and always clean with Room service. Highly recommended to stay.

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Great stay

By

octobre 14, 2020

Hotel and our room was clean and well maintained. Third floor room was quiet and comfortable. Only 1 elevator and its floor carpet was really stained and in need of replacement (hard surface would be better and easier to maintain IHG)
Bathroom needs updating, steady drip from tub faucet.
However, overall our stay was quite comfortable with no "real"
issues. I would stay here again for an extended stay.
John

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Truckee

By

octobre 09, 2020

platinumelite

Great bed and help with a ride to the airport we asked a a king and received a larger room. Great shower and the room give the sense it was clean and updated. Great kitchen area and things that we needed

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Great stay

By

octobre 07, 2020

Staff and stay were excellent! The front desk stay was patient and this thorough. Questions were answered timely and issues with my IHG account was resolved and note delivered to my room.

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Convenient location

By

octobre 03, 2020

platinumelite

Overall it was enjoyable and appreciate outlets on both sides of bed for c paps

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Convenient to Family

By

septembre 30, 2020

club

Nice suite, food service (pantry items) lacking.
No orange juice, front desk attendant said they had
used up their monthly allotment and wouldn't be getting more until October. WHAT! Went to where there was suppose to be breakfast food available to go, there was nothing there! Had to get someone from the front desk to refill the trays. Found out on Tuesday morning there was a $50 pending charge on my AMEX account, WHAT! Called Staybridge and was told that was a normal charge. Why wasn't I told I check-in! This fee
was removed after my phone call. This place is lacking in structure.

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COVID precautions in place

By

septembre 30, 2020

club

The location provided safety precautions for COVID by staff wearing masks, sanitizer at various locations and still providing a grab and go breakfast.

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Great value

By

septembre 30, 2020

platinumelite

Customer service sets you apart.
Cleanliness is a new standard of course and the staff understand it. They are hard workers and so attentive.
Thank you... Most Sincerely!

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Great service

By

septembre 28, 2020

platinumelite

Nice family stay at the Staybridge suites.
Everything was great.

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get away

By

septembre 24, 2020

platinumelite

excellent hotel, stayed there numerous times, always high quality. Will come back for sure

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Great service

By

septembre 24, 2020

Rooms were clean and comfortable and the lady at the front desk was the nicest person I have ever experienced at any hotel

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felt very comfortable and at home

By

septembre 20, 2020

Would recommend to my family nice price great rooms Lovely staff

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