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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
97%
Recommander cet établissement

Impression générale

4,8

en fonction de 1267 avis
97%
Recommander cet établissement

Ratings Breakdown

1267avis

  • 5 Étoiles
    1063
  • 4 Étoiles
    141
  • 3 Étoiles
    33
  • 2 Étoiles
    19
  • 1 Étoiles
    11

Staybridge Great Falls Montana

By

novembre 20, 2020

The hotel is located nicely next to the river and is a great place to stay. Value is not bad but some nights are over priced. The elevator is very slow and could be improved.

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Great service and stay

By

novembre 20, 2020

club

Our overall experience was fantastic. All staff members were very friendly and conscientious. Their evening social was a great way to meet and greet as well as a relaxing time. The location of the hotel was perfect for business, restaurants, fitness, and shopping. Our room was very clean. Their safety policies in regards to COVID was smart.

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Great Stay

By

novembre 16, 2020

Clean and quiet hotel. Close to the airport. Close to shopping and restaurants. Able to cook meals. Great staff.

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My stay

By

novembre 13, 2020

Overall it wasn’t that bad. Room was decent, has a pool, workout facility, On-site laundry. Continental breakfast none and wish the staff was a little bit more knowledgeable when I asked questions. Still have not seen my money that was supposed to be reimbursed to my card. Very disappointed in that.

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Great experience

By

novembre 11, 2020

They did an excellent job of providing for a comfortable and safe stay. Entire facility was spotless. Due to Covid breakfast was pretty blah, but it was still nice to have some breakfast options. I would recommend this hotel to everyone. Great experience.

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Great service

By

novembre 10, 2020

Every time I stay every one is wonderful and helpful!!!

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Great service

By

novembre 08, 2020

Loved the full kitchen and private bedroom. Check in and check out were fast with friendly service. Breakfast offered cooked options as well as fresh fruit and yogurt.

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Quiet stay, but bring your own janitor

By

novembre 06, 2020

platinumelite

This was the first time I had stayed at a Staybridge Suites in Montana. Overall, this was a good experience. The facility was in good working order, and there were no detracting issues like plumbing/HVAC exhaust leaks. This hotel has decent noise proofing between suites and also to the exterior as was proven by train traffic that occurs just at the rear side of the property.

The luggage carts were virtually useless in the snow and ice that was not cleared after a winter storm several days before my stay. This is something that I work around since I grew up in this state, but it was a little surprising that an international company like IHG would not prioritize this to limit their liability for injuries.

The room where I stayed was great except for the microwave and refrigerator spacing. A new fridge must have been installed in this room because the unit was too close to the microwave to open the microwave door.

The cleaning by housekeeping (or lack thereof) was the area that I had an issue with. When I first entered the room, there were no blatant issues with cleaning, and the kitchen area looked clean. Inside the fridge, there were some remaining food crumbs and dirty spots. When I approached the dining area table I noticed food crumbs and fingerprints from previous guests. I started using the sanitary wipes that I was given during check-in to clean surfaces in my suite. As I approached the bed area, I again noticed fingerprints on both end table areas and used more wipes. When I got to the bathroom, I had to put some effort into cleaning.

The bathroom sink had a crust of dried shaving cream on the faucet handles and the tissue holder had droplet/dust residue prominent on the top and sides. The toilet must have been overlooked, because there was a ring around the bowl and it was clear that old urine splashes were not removed from previous guests. When I went to take a shower, I found a used washcloth between the inner and outer shower curtains. In the shower itself, the soap dispensers were caked with old soap residue. They did have soap in them, but needed some cleaning before use.

Overall, I was satisfied with stay. This is better than other IHG properties that I have stayed at in terms of physical plant. The kitchen staff and front desk personnel were good, and I thank them for their dedication during this time. I am not sure if Housekeeping is understaffed or if COVID-19 restrictions are hampering their efforts, but more cleaning was required both in the suite where I stayed and outside the building.

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Nice

By

novembre 06, 2020

club

We found the view of the river very enjoyable. Thanks we enjoyed the stay.

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The staff actually cares for guests :-)

By

novembre 03, 2020

The staff recognized me from previous extended stays and this small gesture was genuinely and sincerely appreciated.

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Great place to stay.

By

novembre 03, 2020

club

Clean, friendly, comfortable. I will be staying here again. This hotel handles COVID better than most I have experienced.

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Great falls

By

octobre 30, 2020

Great place to stay, They had construction work done in room, And forgot to clean up when they were done ! But always a great stay .

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