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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
93%
Recommander cet établissement

Impression générale

4,6

en fonction de 838 avis
93%
Recommander cet établissement

Ratings Breakdown

838avis

  • 5 Étoiles
    639
  • 4 Étoiles
    123
  • 3 Étoiles
    33
  • 2 Étoiles
    27
  • 1 Étoiles
    16

Could be a nice Hotel

By

décembre 22, 2019

Have stayed a few times here and stay over 200 nights a year. Use staybridge brand quite a bit. However this one could be real nice maintenance is very short here looked like a 3 year old caulked the shower and now is molded. Cleaning crew not so much shower no clean room was suspect.Kitchen missing half of everything pots pans dishes silverware etc.. Internet very intermittent. Front staff didn't have a clue. Poorly ran hotel and if thoroughly inspected by staybridge brand I dont think they are even close to being up to par.

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Outstanding service

By

décembre 19, 2019

club

Great stay. I would like to know if any of the rooms have a bathtub? That's the only thing that i would have wanted was a bathtub.

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Good quality Staybridge hotel

By

décembre 16, 2019

club

As usual a wonderful stay at a Staybridge hotel. Convenient a it is close to the airport. Have a good shuttle to and from the airport.

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December 6

By

décembre 16, 2019

Always a pleasant stay. Rooms are large. beds are comfortable with fluffy mattresses and firm pillows. Located close to beltway, dining and a convenience store this hotel is also extremely to get in and out of in a hurry. Very quiet at night with very little road noise. social hours several nights a week and the front desk offers movies and games.

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Curious on Weekends

By

décembre 13, 2019

So I have stayed at this Staybridge 3 times in the last 12 months on the weekend. Friday through Sunday for business. Every Saturday night at about 7 or 8 pm there are about 8-12 cars that roll up to the parking lot with about 20 young people or so get out and go into the hotel. During the summer months they all hit the pool where no one else could use it. Or they go up to the rooms I guess to party? The first time I stayed I was like must be some convention with young people around or something. 16-25 year olds. The next time I stayed I noticed a bunch of young people standing out in the hall about 8:30 pm with music blaring at the end of the hall and the smell of skunk. T his got me thinking if people that work there tell there friends to come and party in a safe place or something? Now on my 3rd visit same thing about 8pm and within 10 minutes there are 10 cars with about 20-25 people rolling in the side door. The people do not stay as I have to be at work at 6:00 am and none of their cars are there. Just weird to me. I guess they don't upset any of the guests (not me yet) because it keeps happening, I just don't want to be a bystander if something happens.

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寝泊まりだけなら極めて標準的で問題のないホテル

By

décembre 10, 2019

室内で窓を閉め切ると携帯電話のGPSが効きませんでした。窓をわりと大きく開けておくか、窓から電話本体を出さないと無理。

また周りにあまりに何もありません。出歩くにもちょっと不便。

シャトルでの空港との往復だけでよく、室内で快適な寝泊まりができればよい方ならば値段から考えてもおすすめしてもいいですが、そうでなければさみしさのつのるホテルです。

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Clean and Quiet

By

décembre 08, 2019

When staying near the airport, I try to stay here. It is consistently clean and the breakfast is good.

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Comfy, clean and friendly hotel

By

décembre 07, 2019

This was my second stay during a layover. I will always come back to this hotel anytime I'm in Houston.

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Had a long term stay.

By

novembre 29, 2019

We were at this facility for a month. For the most part it was a good place to stay. They do provide shuttle service, free breakfast and on M, T

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Cozy and warm

By

novembre 28, 2019

platinumelite

The say had a very cozy and warm atmosphere. The entire facility was clean and the grounds were very well kept. I enjoyed the free popcorn in the room and the amenities that made it feel like home away from home

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Great experience

By

novembre 27, 2019

platinumelite

I enjoyed the stay at the hotel. Staff was friendly and helpful and close to airport. Only challenge is that near the hotel there was only fast food within walking distance.

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Dissatisfied

By

novembre 25, 2019

club

The experience was good overall. I enjoyed the happy hour time with the open bar and the complimentary breakfast. There were, however, a few problems with the customer service I received; on my first night I noticed that the light above the sink in the bathroom did not work when I flipped the switch. I called down to the service desk in the lobby and asked for the light to be fixed and the associated said they would have it taken care of tomorrow as it was already pretty late at night. Upon coming back to my room the next day pretty late I expected the light to be fixed and it was not. I called down to the front desk again and asked for the light to be fixed and the associate stated that she remembered talking to me the previous night and said that she had put me on hold to talk to another customer and then when she came back to the phone that I was no longer on the line. This is not the case, I was never placed on hold and I was 100% assured that the light would be fixed. Upon telling this to the associate she had located the work order and said that she saw that I had called and submitted the request and she was unable to tell me why the light had not been fixed. At the end of my stay the light had not been fixed and it made getting ready in the mornings very difficult. Something else that was of note was that the a/c in the room did not work. The thermostat was set to auto and 65 degrees and the room read as 75 degrees. Due to these two things I had a pretty poor experience and I hope that my feedback is taken into consideration and that I can be persuaded to still stay at IHG hotels in the future despite this. Thanks for your time.

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