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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
88%
Recommander cet établissement

Impression générale

4,5

en fonction de 1107 avis
88%
Recommander cet établissement

Ratings Breakdown

1107avis

  • 5 Étoiles
    787
  • 4 Étoiles
    173
  • 3 Étoiles
    50
  • 2 Étoiles
    54
  • 1 Étoiles
    43

Staff at front desk

By

janvier 27, 2023

Twice before arrival a phone call was made to ensure there would be three beds for 4 adults in the room. While the suite would have been ok, we arrived very late and there were no sheets for the pullout couch, at 1:30 am, we had to go to the desk and ask for bedsheets. Also had to ask for more towels as there were only 3 towels for 4 people. There was no soap in the bathroom.
Disappointing was the reception at the front desk. A friend had paid a taxi to bring a pair of sunglasses that she had left behind at another hotel and had them delivered to William at your hotel so that we could pick them up for her. Your front desk worker was very rude when we asked about the sunglasses and barely looked for them. We were told that William had left them at the front desk with the name Bev Salomons on them but they were no where to be found. We had a very short time at the hotel as we left at 7 in the morning by the same front desk worker. We asked again in the morning but were given the same response as at 1:30-2 am.

While we have stayed at this hotel several times in the past, we will not stay there again. We also canceled two upcoming reservations for family that will be traveling through Houston in the next month.

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Not worth the price

By

janvier 03, 2023

I was very disappointed with this hotel. The only good thing it has going for it is the close proximity to the airport. The hotel needs some renovations in the rooms (i.e. worn furniture, broken shades, clogged drains, etc.). The guests above us made so much noise it sounded like they were bowling in the room all night.

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Comfortable and peaceful

By

janvier 03, 2023

I was blown away about how nice and refreshing the hotel was. I instantly felt at home and at peace. I enjoyed my stay and I will be returning very soon. Thank you for a great experience

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Good location

By

décembre 28, 2022

The location was good but the service was horrendous

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Average

By

décembre 27, 2022

Nothing special- Carpet needs a deep clean and furniture is ready to fall apart. The furniture might be IKEA quality from the 90s.

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Beautiful suite

By

décembre 27, 2022

The staff was friendly and the hotel was clean the only issue we encountered was low water pressure and barely luke warm water in the shower.

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Good value studio room near airport

By

décembre 20, 2022

Room needs updating (broken and/or worn furniture)

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Great hotel will be back to stay in the future

By

décembre 17, 2022

Comfortable bed great breakfast and social, clean room great staff very helpful great stay building old but kept up clean like the new sofa bed need more then one elevator also like free laundry washing

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Bed was comfortable

By

décembre 09, 2022

Definitely get what you pay for. Tile in the bathroom was cracked. Grout was dirty. Mold around the vents. Furniture was old. Dresser was missing a piece at the bottom so there was a piece of wood holding a side. One of the phones in the room did not work.

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Two day Stay

By

décembre 06, 2022

On 12/30/22 I was assigned room 414. The heater was inoperable and the closet door was removed and located near the elevator.

I asked to be relocated, and was assigned room 408. The hot water was discolored (yellow-orange).

I am a frequent traveler. This was the worst Staybridge I have seen so far.

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Great front desk staff!

By

décembre 04, 2022

Front desk staff was thorough and polite. They attended to all of my need. The breakfast bar lady was a bit standoffish and snappy. The soft drinks were all flat and the juices were watery except for the cranberry juice. Presentation and taste of the food on the bar was great. Room was clean, however, we had to re clean the restroom, it was not at all up to par. An out of town guest got their car stolen straight out of the parking lot by a tow truck when I was there as well so they obviously do not have security anymore at this location when I know that they used to a few years ago. My stay was ok I’d stay again should I need to.

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Great experience

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décembre 03, 2022

Everything was great: location, breakfast, stuff. Will definitely be a returning customer.

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