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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
95%
Recommander cet établissement

Impression générale

4,6

en fonction de 301 avis
95%
Recommander cet établissement

Ratings Breakdown

301avis

  • 5 Étoiles
    235
  • 4 Étoiles
    42
  • 3 Étoiles
    8
  • 2 Étoiles
    10
  • 1 Étoiles
    6

LA

By

août 01, 2020

club

Problems checking in but clean and queen suite had a great layout.

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Great service

By

août 01, 2020

club

Nice hotel great location good customer service
Good room helpful

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Great place!

By

juillet 31, 2020

This was a lovely place to stay! Super comfy beds, kind and friendly staff. The only thing I didn't like was the breakfast. Because of Covid, it's a paper sack with fruit, muffin, granola bar. I have dietary issues so can't eat wheat but there wasn't another option available, so we had to go shopping

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Great Hotel

By

juillet 25, 2020

club

Great Hotel for the price and the staff was very friendly. I took advantage of the washer and dryer

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Great service

By

juillet 24, 2020

The staff was very friendly and the rooms are very homey and comfortable

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Poor greeting by front desk person

By

juillet 22, 2020

club

Front desk person (Candice) seemed very unhappy and I could barely hear her. I had to ask her to speak up several times. Once, I asked if there were any upgrades, and never got an answer. I asked for top floor and never got an answer. She was wiping her eyes and nose and then handing me my room key without gloves or sanitizer. Didn’t greet me accordingly or mention my loyalty. Poor, poor way to greet a paying customer.

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My stay

By

juillet 17, 2020

Fast checkin, friendly staff, clean rooms, all together a great place to stay.

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Great hotel. Management needs people skills

By

juillet 14, 2020

I called the night before I checked in to make sure the pool was open as I was staying for 4 days and I was reassured that it was. When I got there and checked in, I was given my room key and number and went to my room to see I was given a king room instead of 2 beds. I had to go back down and get the correct room that I had booked. Unpacked all of my belongings and settled in. We went down to the pool area to find out that the pool was closing the following day!!! I went to the front desk and asked for the manager and was told that both were gone for the day so I was given their email and was told they would answer me right away. Neither answered my concern. The next morning I went to the front desk and spoke to the manager, Tiffany, and was told that they could not give me a partial refund because it was a free amenity! I told her that I would be checking out and going to another hotel that had their pool open for their guests and asked for a later check out. She told me I can only give you until 1 PM! I called another hotel in the area and told them my situation and they allowed me an early check in and told me if something happened and they had to close their pool that I would receive a partial refund for my stay!!!! Staybridge needs to accommodate their guests!!!!

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Great location

By

juillet 14, 2020

Perfect location. Located near many shops, restaurants,

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Great stay

By

juillet 08, 2020

club

Everything was excellent except the pillows were WAY too thin and flimsy.

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Great Hotel

By

juillet 07, 2020

Love the view and we are near everything and the hotel employees are all so sweet even the guest the beds are so comfortable and i the kitchen was very clean the only problem were other guest complaining and i hate that my family and i went out there to enjoy ourselves and they were banging on the floor and calling the office but other than i recommend this Hotel to anyone its Great.

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Excellent and Clean

By

juillet 07, 2020

club

This is always my choice of places to start. Always have friendly staff, great location for shopping, dining, casino, and even the water. Rooms and facility is always clean and fresh.

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