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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
88%
Recommander cet établissement

Impression générale

4,4

en fonction de 616 avis
88%
Recommander cet établissement

Ratings Breakdown

616avis

  • 5 Étoiles
    435
  • 4 Étoiles
    92
  • 3 Étoiles
    30
  • 2 Étoiles
    30
  • 1 Étoiles
    29

Great location and staff

By

octobre 22, 2020

I would recommend staying here. The staff was so nice and the facility is in great shape

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Comfortable

By

octobre 21, 2020

Excellent service!!! Do recommend. Friendly staff. Had an issue with my room key and they were very nice about it, not like others that try to charge you for it. Breakfast was very good and times of serving were very convenient for us. Outside area was very clean and were able to use the swimming pool.

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Never again

By

octobre 20, 2020

When we first arrived we were told by another guest they might not have rooms available. Our room was ready but not from what we expected. There was still food left in the refrigerator, pull out bed still had food and hair ties and smelled, carpet was vacuum here and there, the bed skirt was stained, all the furniture was dusty, there was still hair in the sink, no extra bedding for the pull out bed, the floors in the bathroom were swept or mopped, and the shower doors still had soap scum on the doors and the bath room door would not shut. We drove 5hrs for a softball tournament and this is what we end up getting. I’ve never had a problem with any of the IGH hotels and this one was very disappointing.

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October 2020

By

octobre 18, 2020

Very happy with this hotel. No problems and very helpful and friendly staff.

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Great service

By

octobre 08, 2020

club

The lady at the reception was nice and friendly. We were happy with our stay there

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Great room size, not very cool

By

octobre 06, 2020

Room size was perfect. Only problem was our air conditioner didn’t work well. Took all day to cool off the room and still was pretty much warmer than room temp

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Excellent stay experience

By

septembre 28, 2020

club

I appreciate front desk and hotel manager for 24x7 support during pandemic.

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Nice place

By

septembre 24, 2020

Nice place, very relaxing, very clean, really friendly staff.

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Staybridge

By

septembre 23, 2020

This place has a homey feeling staying here. It's always what it is and is supposed to be.

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Hurricane Rescue

By

septembre 15, 2020

club

Stayed at this hotel while heading home after picking-up my granddaughter and her family from Louisiana. They took a large loss from Hurricane Laura. This one night stay for them was better than their circumstance for the previous three weeks.

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Staybridge Midland

By

septembre 08, 2020

My stay at this hotel was the most unpleasant at any Staybridge I have visited. Several things were dirty in the room including linen, carpet, microwave, counter and coffee pot. Hot tub appeared to be yellow and full of algae.

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Overbooking doesn’t pay!

By

août 26, 2020

platinumelite

I love staying at the Staybridge. However, this is the second time that this has happened to me at this particular site. I booked a room at around 6-7 pm because we had air conditioning issues at my home. I finished the work I was doing at home and arrived at the site at 9 pm. When I got there I was alerted to not having a room. The same issue happened to me two months before at the same site. The front office staff was great and so was the Manager when I spoke to her the following Monday. I guess my real issue is with IHG for their lack of oversight with the availability of rooms. They can have a computer which will pull money out of your account in seconds. It take hours for that same computer to realize, if at all, that their are no rooms available. What a joke!!

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