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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
91%
Recommander cet établissement

Impression générale

4,5

en fonction de 110 avis
91%
Recommander cet établissement

Ratings Breakdown

110avis

  • 5 Étoiles
    80
  • 4 Étoiles
    16
  • 3 Étoiles
    6
  • 2 Étoiles
    4
  • 1 Étoiles
    4

Great service, excellent location, comfortable rooms

By

décembre 01, 2022

We found that our stay was so restful and received great service - from booking our room as IHG members all the way to when we checked out. It’s a refreshing surprise to know there are still people and companies who show care towards customers and want establish a good rapport. Thank you!

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Nice hotel , excellent breakfast

By

novembre 20, 2022

Excellent breakfast , some home made options available

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Don’t let the outside fool you

By

novembre 18, 2022

This was a great hotel. We had been on the road straight for a few days and longed for a place to rest and get laundry taken care of. I was able to do both in a nice environment. My room was clean. The property was quiet. Breakfast was on point! Full menu or plenty of grab and go items. I had the waffles. If im in that area again I will be back.

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Could have been better

By

novembre 16, 2022

club

>The airport shuttle is contracted and the van they use is not marked "Staybridge Suites" so I missed the van the first time through because I was looking for a vehicle marked Staybridge Suites.
>The body wash container in the shower was empty.
>The water pressure in the shower was very weak.
>The plumbing fixture that controls water temperature in the shower was loose.
>Woman working the front desk was very helpful.

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quiet and good location

By

novembre 11, 2022

stay at this location on Pittsburgh trips due to location and quality of the hotel & staff.

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Great location. Comfortable room!

By

novembre 11, 2022

I was in Pittsburgh for family business. This room was conveniently located, very clean and reasonable.

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It felt like home.

By

octobre 31, 2022

My room was great. The weather was horrible, and I was weary from the drive in. I grabbed a few items from the hotel pantry and cooked a simple meal in my room. It was easy and quick as the kitchen area was well equipped. As I enjoyed my meal I sat on a very comfortable sofa and enjoyed some TV. I dozed off and awoke around midnight to scurry off to one of the most comfortable hotel beds I have every slept in. I had a great night's sleep. I got up the next morning and put on a pot of coffee, enjoyed a hot shower, and caught up on work emails. Everything in my room was clean and worked perfectly.

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AWESOME SERVICE!

By

octobre 16, 2022

club

Your staff went above & beyond to take care of us. Special THANKS to JASON & DEBBIE for their courteous care! You should be very proud of how they represented your company!

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They don´t clean the room even if you schedule it.

By

octobre 15, 2022

We needed to schedule the cleaning of the room 3 times in order to they come just once, the last day.

And, they cleaned it in 7 minutes,

They didn´t clean the shower, the sink, the tables, the kitchen, and the carpet.

And, they forgot yo put new towels.

So, what did they do then? They just took off the trash, and put more toilette paper.

by the way, breakfast very bad.

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Very rude and unprofessional staff

By

octobre 14, 2022

I booked a stay for 2 nights but during a second day while i was working in a room someone tried to break in and scared me. Right after it happened i went to the frond desk and told them about it. Front desk staff and manager handled it well at that point and tried to help me to find out whats happened. Meanwhile one of the room service employees tried to convince me that it did not happen screaming at me and saying that i didnt hear that. Confusing right?! They looked at the cameras and talked to staff and discovered that one of the room service employees did that. The same lady that was screening at me few minutes earlier. She came to apologize but i was stressed and told her that i do not accept her apology because this is her work place and i pay for services and this kind of things are not acceptable. Later i had to leave my room for few hours and before leaving i had a feeling that she will be back. So i moved a chair to block the door before leaving the way that it is not easy to open it. When i got back i found that chair is moved and my shoes are not where they were, also found a woman hair on the toilet seat, that i cleaned right before leaving. I told front desk about it. There were different team of people at that moment and they said if i dont like something i can go somewhere else and i did. I created a case with help of corporate office but no one contacted me since then. I tried to call to the hotel myself and talk to the manager and he was very rude and said he does not want to deal with me anymore. I do not recommend this hotel.

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Friendly Service

By

octobre 14, 2022

Hotel is situated about 15mins drive from the airport and close to restaurants. You will be welcome by friendly staff and clean room. Breakfast is standard hotel hot breakfast. Kitchen is well equipped and suitable for family stay too!

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Clean and quiet

By

septembre 24, 2022

Slept like a baby and the staff were wonderful. I couldn’t find a TV channel guide which isn’t the end of the world but it was the only thing missing. Loved the shower, and the lighting was adjustable everywhere which made for great ambiance. Highly recommend.

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