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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
91%
Recommander cet établissement

Impression générale

4,5

en fonction de 1267 avis
91%
Recommander cet établissement

Ratings Breakdown

1267avis

  • 5 Étoiles
    898
  • 4 Étoiles
    217
  • 3 Étoiles
    66
  • 2 Étoiles
    40
  • 1 Étoiles
    46

Friendly staff and very clean hotel.

By

novembre 28, 2021

Excellent location with shops and restaurants close walking distance.

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Big spacious suite

By

novembre 15, 2021

Everything was great but the shower had no pressure making stay less comfortable.

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Bad experience with ants

By

novembre 08, 2021

Ants in the closet, bed and bathroom. I left the next day. I was scheduled for 3 days but left after the first night because when I woke up that’s when ants were on my bag, on closet which they got on my clothes. I looked in the bed and there they were. I left immediately! I do not recommend this hotel at all!

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100 recommend Staybridge

By

novembre 05, 2021

It’s always a good experience from the moment that I call for the shuttle to come pick me up, checking in, the great room I usually get to checking out.

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If you don't need a good night's rest, stay here

By

novembre 05, 2021

No hand soap and no foresight to purchase some from a local store, lights flickering or out in the hallway, light in kitchen not functioning and no offer to replace, door between living and bedroom won't stay closed, fighting neighbors kept us up until 3am. Staff friendly but not responsive to problems

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Great stay if you don't have a pet.

By

novembre 03, 2021

Overall great stay. We were shocked however to be charged $125 for 2 nights for our 15lb dog. Not worth it. We expected to be charged a small fee but $125 is exorbitant! Will stay somewhere else next time.

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Great Room

By

novembre 02, 2021

platinumelite

Great Visit, awesome hotel. I loved our visit and hope that one day we can visit again

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Like this property

By

octobre 29, 2021

I like the rooms and the amenities. I wish I had been there on a night they offered the happy hour.

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WARNING HORRIBLE CUSTOMER SERVICE!!!

By

octobre 27, 2021

I had a reservation for almost a year and called 3 different time to check to make sure they didn't screw it up even up to the day before arrival. Upon arrival I was told that they had over sold my room and they would put my party in two separate rooms. I had a two bedroom suite with on King and the other room 2 queens reserved. They put me in a room on the 3rd floor with a queen bed and my kids in a room on the 2nd floor with two twin beds opposite side of the hotel. We reserved a room to hold 6 comfortably and ended up with having to rotate people to the couch. I told the front deck that this was ridiculous and I was told that the Manager said that's what they could do or we could find somewhere else to stay. I still have not heard from anyone about this complete lack of customer service so I will be taking there advise and find a different place to stay in the future. i will give it another couple of weeks and if I don't hear from them I will most likely try to stay away from any IGH in the future.

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Not Impressed

By

octobre 27, 2021

club

Multiple problems. Uncaring front desk employees/staff. Great breakfast bar. (Yeah!)

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Convenient to everything

By

octobre 21, 2021

This hotel is close to dining and shopping. Not far from the airport either. They ran out of hand soap but luckily they had shower gel and dish soap as an alternative in my suite and I only was staying one night.

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Great place to stay

By

octobre 21, 2021

platinumelite

They upgraded me to a 2 bedroom suite. Staff was pleasant and hotel was clean.
Many places close to eat.
Would definitely recommend this hotel.

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