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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    93%
    Recommend This Property

    Overall Experience

    4.6

    based on 195 reviews
    93%
    Recommend This Property

    Ratings Breakdown

    195reviews

    • 5 Stars
      145
    • 4 Stars
      35
    • 3 Stars
      9
    • 2 Stars
      5
    • 1 Stars
      1

    Friendly and Accomodating Staff

    By

    21 September 2016

    club

    They accommodated myself and my family in a very friendly manner. The only thing she was unable to assist me with was discounting my price as a family member of an employee.

    They told me that I would have to contact the corporate office, as they were unable to make any changes there at the desk.

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    Very Clean Hotel with Excellent Complimentary Breakfast

    By

    18 September 2016

    club

    This hotel was absolutely spotless. Very well maintained and provides an excellent breakfast selection which is included with the price of your room. If you have kids, you can save a lot of money by feeding them breakfast here at the hotel, rather than at a local restaurant. The breakfast selections were extensive, including make your own waffles, eggs, sausage and/or bacon, muffins and toast and many different types of cereals and fruits and the best coffee you could ever want. The gentleman working in the breakfast area kept all the foods well stocked - there was never anything that had run out of stock. I highly recommend this hotel. An excellent overall experience.

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    Best staff ever

    By

    15 September 2016

    I was able to book a room at the last minute and was treated very well. Upon my return home I found I had left an article of clothing at the hotel. The front desk associate found it and mailed it to me the day I called. Excellent service and I would absolutely recommend this hotel

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    stay

    By

    14 September 2016

    club

    the room was excellent but breakfast needed to be improved for quality and taste

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    Allentown West

    By

    02 September 2016

    September 1, 2016

    To Whom It May Concern,

    I am writing to let you know what great employees you have working for you. I have been staying here for a month, for work, and have been very impressed with front desk employees Kelby and Denise, breakfast employee John,Patsy and multitasker Amy. These employees exemplify the spirit of the hospitality industry. They are friendly, professional, knowledgeable, and all around good people. Their great attitudes are what help make all my travelling much more enjoyable.

    Sincerely,
    Mark Lentini

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    Clean and Comfortable

    By

    18 August 2016

    club

    Room was clean, along with the entire hotel. I was traveling for business and my wife was with me. The staff gave us a late check out which allowed my wife to hang out at the hotel while I was working.

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    very friendly staff

    By

    10 August 2016

    club

    Very pleased with hotel property. First time staying at a Staybridge Suite prioperty. Would highly reccomend to others. Did make reservation there for next years antique car event!

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    nice and convenient

    By

    02 August 2016

    platinumelite

    Nice hotel convenient to the places we visited. Would stay there again.

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    Excellent accomodations at a fair price

    By

    01 August 2016

    club

    Clean room, comfortable bed, blackout curtains, lots of amenities, good breakfast.

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    Highly recommend

    By

    29 July 2016

    The staff was wonderful, helpful and friendly. Our suite was beautiful, comfortable and quiet. We visit Allentown often and will definitely stay here again.

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    Staybridge Suites Allentown West Stay

    By

    20 July 2016

    club

    My stay was great with the exception of one bad front desk attendant, she was quite rude to me and my family, which was unacceptable, especially when they were only requesting if any rooms were available to stay. She was also rude when requesting a late checkout as an IHG member, it was the first hotel that I stayed in that made me feel like being a member did not matter. Other than that, the other attendants, the room, the hotel was excellent!

    My only request would be heat the pool :)

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    Friendly Staff

    By

    18 July 2016

    The staff here are superb! They are professional and go out of the way to make sure your stay is exceptional.

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