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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4.7

    based on 68 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    68reviews

    • 5 Stars
      53
    • 4 Stars
      10
    • 3 Stars
      3
    • 2 Stars
      1
    • 1 Stars
      1

    Séjour décevant

    By

    24 April 2016

    platinumelite

    L'hôtel présente bien en apparence mais n'a en fait rien d'un 4 étoiles. La décoration est vieillote et l'état général des suites mérite un rafraichissement. La propreté laisse à désirer. Le service est inégal. Le ménage de ma suite a été oubliée une fois. Une autre fois, l'employée n'a pas pris le sac de vêtements pour la laundry.
    La qualité du petit déjeuner est médiocre et le choix est très limité.
    Le rapport qualité prix est très défavorable comparé à d'autres hôtels de Monterrey.
    L'un des rares points positifs est la situation de l'hotel au coeur de San Pedro et des restaurants.
    Autre point positif: la présence de machines à laver et de sèche linge pour les séjours longue durée.

    Posted byHotelStaff
    29 April 2016
    Nous regrettons que sa récente séjour Nous ne répondent pas à leurs attentes. Nous apprécions vos commentaires sincères et les partager avec notre équipe de continuer à améliorer nos services. Merci encore de nous donner l' occasion de vous servir à l'avenir.
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    Siempre consistentes

    By

    18 April 2016

    platinumelite

    Tengo ocho años hospedadndome en este Hotel y SIEMPRE la experiencia es sensacional muy buena atencion de camareras recepcionistas supervisores, cocina.
    Las habitaciones confortables y limpias,
    seguire hospedando,e aqui porque en verdad me siento como en casa

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    Do not let people smoke in non-smoking rooms

    By

    12 March 2016

    club

    The room was marked as a non smoking room, but the hotel furnished ashtrays and the room smelled like stale smoke.

    Posted byHotelStaff
    15 March 2016
    Thank you for your comments. Please accept my apologies for the inconvenience you had during your stay. You did stay in a smoking room. Your reservation was made through a Travel Agency in a smoking room and we did honor your reservation as it was made. If we had other rooms available that day, we could have moved you to a non smoking room. I hope you understand.
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    Calidez

    By

    25 February 2016

    Excelente hotel, lo recomiendo ampliamente por su calidez, limpieza y tranquilidad.

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    Hospedaje!

    By

    18 February 2016

    Excelente lugar y servicio, altamente recomendable para la familia, excelente ubicacion...

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    great guest services

    By

    12 February 2016

    club

    Enjoyed our 4 day stay. Great centralized location close to everything.

    Posted byHotelStaff
    15 February 2016
    Thank you very much for your comments, we hope to see you again here at your hotel on your next visit to Monterrey
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    Great hotel

    By

    09 February 2016

    club

    Great hotel, always exceeds expectations! The only thing that could make it better would be to be pet friendly!

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    Nice and clean,

    By

    08 February 2016

    Lots of space with these two rooms.
    I was pleasantly surprised.
    Will be back.

    Posted byHotelStaff
    08 February 2016
    Thanks for your comments , we hope to see you on your next visit to Monterrey here at Staybridge Suites Monterrey. Julio Rodriguez Operations Manager
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    Buena estancia

    By

    31 January 2016

    platinumelite

    Recomendable. Unica observacion:
    - Las alfombras de la suite presentan notables manchas

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    Best location.

    By

    08 January 2016

    club

    Terrific location. Spacious and clean rooms. Great breakfast. Outstanding value.

    Posted byHotelStaff
    11 January 2016
    Thanks for your comments , we hope to see you on your next visit to Monterrey here at Staybridge Suites Monterrey. Julio Rodriguez. Operation Manager
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    Clean, quiet and secure

    By

    29 December 2015

    Very comfortable
    Excellent staff
    Good security
    Cleanliness

    Internet is a little slow

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    Buen Servicio

    By

    28 December 2015

    Al Llegar a las instalación me dieron muy buena atención a si como tips para tener opciones de hospedaje ya que mi necesidad de días era más por motivos de negocios, pero pude concluir bien mis necesidades de hospedaje

    Al ocupar la habitación me pareció muy limpia y lo que más me agrado fue lo céntrico de las instalaciones teniendo una gran variedad de comercios así como de restaurantes.

    En general tuve una buena estancia

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