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    Staybridge Suites San Antonio Sea World

    The Staybridge Suites San Antonio SeaWorld is the perfect hotel to meet all the needs of the Extended-stay traveler. We are conveniently located across from SeaWorld San Antonio Texas Theme Park and only a few miles from Lackland Air Force Base & Port San Antonio. We are just minutes away from several Fortune 500 Companies such as Nationwide, Aetna, JP Morgan Chase & Wells Fargo. There is much to do here in San Antonio visit Six Flags Fiesta Texas, enjoy a barge ride on The Riverwalk, Remember The Alamo or see amazing views of the city from the top of Tower of the Americas.

    Our suites have fully equipped kitchens with room to spread out, space to work & relax. Enjoy amenities such as the complimentary laundry facilities, Wi-Fi access and our Fitness Center to help you stay active. For a late night snack you can always grab a treat in the Pantry, open 24 hours. Traveling with the entire family & your four legged friend Staybridge Suites San Antonio Seaworld is Pet Friendly, please check our pet policy for additional details. Enjoy our fabulous buffet breakfast served daily, there is something for everyone but don’t miss out on our Texas shape waffles! Join us in the Great Room Monday, Tuesday and Wednesday evenings for our Social which features complimentary food and drinks. When you come to San Antonio, Texas we offer you the amenities & service that you need, Staybridge Suites San Antonio SeaWorld Area hotel is your best stay for a week, a month or a year!
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    Quick Info

    Hotel Highlights

    • On-site Guest Self-Laundry Facilities
    • Complimentary Breakfast Buffet
    • Standard Wireless Internet service is free for all members
    • On-Site Fitness Center Available
    • Complimentary Shuttle Available
    pet policy
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    GETTING HERE

    STAYBRIDGE SUITES SAN ANTONIO SEA WORLD
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    89%
    Recommend This Property

    Overall Experience

    4.4

    based on 240 reviews
    89%
    Recommend This Property

    Ratings Breakdown

    240reviews

    • 5 Stars
      167
    • 4 Stars
      36
    • 3 Stars
      16
    • 2 Stars
      12
    • 1 Stars
      9

    Very unimpressed

    By

    28 September 2016

    club

    I was traveling with family for a birthday trip to Sea World for my 5 year old. Upon arrival, my brother-in-law and his family were informed that another guest decided to extend their stay so they could not have the two queen bed room that they reserved in advance. They were offered to stay at another hotel or a discounted rate to stay in a room with a king sized bed with 2 adults and 2 children in their room, because there were NO other options available. My husband and I were staying in a two bedroom suite with our two children and mother-in-law. Within minutes of our arrival to our room, we were COVERED in fleas. It was so disgusting and disturbing. We requested to change rooms and were only offered points for the inconvenience. I am disappointed, not only that we weren't offered at least a discount, but that we were given a room that could have been offered to my brother-in-law. Also, our shuttle to Sea World was very late, even though we scheduled it 30 minute prior to departure, as requested. And there was a very loud party with music going on in the pool area after the pool was closed for the evening. We were a repeat customers and had convinced our family to stay in your hotel versus another because of our previous good experience. Needless to say, we were very disappointed.

    Posted byHotelStaff
    29 September 2016
    Thank you for bringing this to our attention and we apologize for the inconviences you faced. We strive to ensure that every guest experience is outstanding and we fell short of that goal during your stay with us. We will share your feedback with our staff and make the necessary changes in our procedures to ensure other guest do not encounter a similar issue. Thank you for taking the time to provide us feedback about your stay and we hope that you choose to stay with us again, so we can show you our true level of service. Daniel Peters General Manager
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    great service and location

    By

    21 September 2016

    club

    Friendly staff, great location and shuttle service to SeaWorld. Good selection of breakfast. Highly recommended

    Posted byHotelStaff
    23 September 2016
    Thank you for taking the time to provide us feeback about your stay. We hope that you will stay us again when you return to San Antonio!
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    Great Place

    By

    03 September 2016

    club

    The shuttle to and from Sea World cannot be beat! It was an excellent service that was quick. The complimentary hot breakfast was good with lots of options. The kitchen staff refilled anything that was out quickly. The coffee was actually pretty good. They had the Wolfgang Puck brand. The room was clean. New towels were replaced every day.

    My only complaint would be that the next door neighbors had two big dogs that barks a lot.

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    Lots of scp[ace, poor customer service.

    By

    24 August 2016

    club

    The suite had lots of space but the laundry facility was dirty and lacked working equipment. The suite floor was filthy and the room was missing a decorative curtain. The food was poor quality and cold. The customer service was poor as well as housekeeping services.

    Posted byCustomerCare
    05 September 2016
    Dear Kerrdog77, Thank you for being an IHG Rewards Club member and for taking the time to share your comments. It is disheartening to know that your experience with our breakfast, the condition of our facilities, and staff service were not as pleasant as it should have been. This is not the customer service we endeavor to deliver our guests and for that, we are truly sorry. Rest assured that we will take the necessary measures to ensure that these circumstances will not recur in the future as these events clearly don’t portray the real Staybridge Suites standards. Once again, thank you for staying with us and we hope we can welcome you back and provide you with a better experience in the future. Kind Regards, Christian C. Case Manager IHGService
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