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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.6

    based on 1470 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    1470reviews

    • 5 Stars
      1087
    • 4 Stars
      269
    • 3 Stars
      56
    • 2 Stars
      34
    • 1 Stars
      24

    Bait and Switch

    By

    19 February 2020

    club

    Stayed there for Valentines day. When I called in, I made sure to stress that I wanted a king/queen bed room. I had called many places to make sure I got one bed, decided on staybridge because I had stayed before and had a great experience previously. The agent on the phone promised me there would be no issue, I told him I would be checking in late. When I got there, they said there was an error, and only two double bed rooms were avaliable.

    The stresser was valentines day. The front staff apologized and then said this wasn't the first time this has happened, and basically said I can get a refund and verbatim, "free to go somewhere else". It was almost 1am, I had no other choice but stay!

    It appears Staybridge has been experiencing thIs issue for some time. Customers are not warned this may happen, I was essentially sold one product, then substituted for another when I arrived.

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    Laundry facilities

    By

    18 February 2020

    The The laundry facilities were often out of order and the spin cycle did not work properly so the close would be too wet and take several drying cycles.

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    Business Stay at the Staybridge

    By

    18 February 2020

    Always greeted warmly. If you are an IHG member, they recognize this. Clean

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    One night stay

    By

    17 February 2020

    Great place in Markham
    Just off 407
    Great bed n pillows

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    方便性比较好,方便性比较好,方便性比较好,方便性比较好,方便性比较好

    By

    17 February 2020

    club

    有厨房比较方便,适合商务和个人旅行,方便性比较好,但是25个字符不好

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    Customer service

    By

    16 February 2020

    I left a pouch of jewelry in one if the drawers. The staff found it and kept it for me until the b
    Next time I was there about a month later. That was excellent service

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    Excellent place to stay

    By

    16 February 2020

    The hotel is in a good location with access to major highways and has large and comfortable rooms. The tv has a good selection of channels. Breakfast is plentiful and good. I always appreciate the evening social which has changing menus. I find the staff to be friendly and very helpful.

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    Good service

    By

    14 February 2020

    club

    I had good experience at this location and like to come back at my next visit

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    Satisfying overnight stay

    By

    14 February 2020

    club

    Return visitor
    Happy with our visits
    Reliable to know what you are getting when you book a room

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    Excellent stay

    By

    12 February 2020

    club

    Hotel was cleaned and in a very safe area. Staff were friendly except for the breakfast items could be improved.

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    Large room, comfortable bed and great service

    By

    12 February 2020

    This is my preferred hotel whenever I visit the North York, Markham and Richmond Hill area of Toronto. The hotel is nearby Highway 7 where you can find all sorts of restaurants, especially Chinese food from all the region of China. The area has a large percentage of Chinese population.

    I like the one bedroom suite with the full size fridge and fully equipped kitchen with 2 counter top burners. The great room on the ground floor where buffet breakfast is served is a good place for socialising. There is a covered swimming pool in a detached house across the other side of the courtyard. Free self service laundry facilities, fitness centre and business centre are available. Wifi connection is fast and strong everywhere within the building.

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    Great location

    By

    08 February 2020

    For my trip this was a great hotel and very good location.

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