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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4.6

    based on 570 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    570reviews

    • 5 Stars
      444
    • 4 Stars
      75
    • 3 Stars
      21
    • 2 Stars
      16
    • 1 Stars
      14

    Alice and Mark

    By

    July 20, 2017

    We stay at IHG hotels all over the world and especially like the Intercontinental Hotels and have always had good experiences. The Management at this hotel, even though they contacted us by phone in our room (never in person) and promised the room cleaning problem would be solved, never checked to see that our room was cleaned-they just presumed it would be done. This is a nice property as far as the building, room and location, but horrible management.

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    Comfortable and reliable

    By

    July 19, 2017

    platinumelite

    Staybridge suites is a reliable brand and this property was no different. Comfortable beds, clean rooms and bathrooms and a decent breakfast spread - fruits, milk, cereals, coffee, bakery items

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    Location was Very convenient to highway 40.

    By

    July 18, 2017

    platinumelite

    Everything was excellent. Location was great compared to the highway

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    Great hotel

    By

    July 17, 2017

    Very nice building and rooms
    Pool was nasty but everything else was top notch
    Family love the room and the breakfast
    Xxxxxxxxxxxxxxxxxxxxxx

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    Excellent service and pet friendly

    By

    July 13, 2017

    club

    Staff went above and beyond to make stay smooth and enjoyable. Pet amenities and suite made travel with dog easier. Great place for travelers with pets.

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    OVERALL, GLAD I CHOICE THIS PLACE

    By

    July 12, 2017

    Since I'm from Amarillo, I know how to get everywhere. For out of towners, it's conveniently located. Easy on/off I-40, excellent variety of restaurants within walking distance, and a little shopping is available. The room was very clean, as was the hotel, and part of that was due to it being new. Good lighting in the parking lot and it's located in a nicer part of town.

    The one major complaint I have is it isn't soundproof. I didn't really notice anything in my hall but above me. You can hear every step someone is taking. Next time I'll request top floor. Also, there were NO eating utensils in the kitchen. Glad I didn't need any. Other than that, kitchen is pretty well stocked for any cooking.

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    tried to overcharge for booking

    By

    July 12, 2017

    club

    I had made a reservation online with IHG. However, upon checking in the amount increased by $10. When pointed out there was no apology but they did fix the error.
    This property seems overpriced for what you get.

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    Nice Hotel

    By

    July 12, 2017

    This is a very nice Hotel. It is very clean and staff is courteous. Bed was not the most comfortable. Breakfast was okay, but not outstanding. A breakfast meat without pork would have been nice.

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    Met our needs well

    By

    July 10, 2017

    platinumelite

    The room and all areas of hotel were very clean and service at checkin was efficient
    Breakfast was good but not quite as good as some other Staybridge's that we have stayed

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    Over night

    By

    July 09, 2017

    platinumelite

    My wife and I stayed the night because my daughter was at the girl scout camp overnight. The room was great and quiet.

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    Good value and location is great

    By

    July 08, 2017

    club

    This hotel is well maintained and the rooms are clean. Breakfast was good except they should have a microwave oven to heat up the meat and eggs if someone likes their hot breakfast items hot.
    I had my pet with me and she was comfortable. My husband said the room was large and comfortable.

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    Great Hotel

    By

    July 06, 2017

    Loved it; rooms, breakfast, walking distance to decent restaurants

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