Rated 4.6 out of 5 by 64
Rated 5.0 out of 5.0 Large suites and great service
We loved that the suite was large, clean and felt new. The food was excellent, the pool was great, and the kids all loved the experience. Happy kids and good sleep means 5 stars!
July 6, 2014
Rated 5.0 out of 5.0 by Grundo Great Service
As a 13 year platinum member, this is one of the best places I've stayed--always a professional staff. Keep up the good work.
July 5, 2014
Rated 4.0 out of 5.0 by Renee 11 Excellent Value, But Little Privacy
I truly enjoyed my stay during a recent family weekend trip to MN for Mall of America. The service was great overall and I appreciated the convenience of the shuttle to Mall of America. The breakfast was nice and the overall hotel was up to date and modern looking.
I had great interactions with all staff until one showed his frustration with me when I asked for extra pillows. He brought one but quickly brought another. Unfortunately, I was nursing an ankle injury and had to sleep with ankle elevated so need the extra pillows. Plus sharing a room with three other people kind of requires extra bedding.
Would recommend to anyone as a good value and a great place to stay, but would note the following:
-extremely thin walls and doors. The bottoms of adjoining doors between guest rooms have about 1.5 inches of space/opening from ground, so you can hear everything going on in your neighbor's room - even if they are not that loud. This could have just been our room, but would check before reserving a guestroom.
June 25, 2014