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 Guest Reviews
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95%
Recommend This Property
Overall Experience 4.6
95%
Recommend This Property
|
Friendly Staff great service
Byjimmos
August 21, 2017
overall a great place to stay, the price point for the suite is very good and the staff are friendly and helpful.
the only downside is the bed needs to be replaced with higher end mattress
Good value for price
ByTg123
August 21, 2017
Love the breakfast, the rooms are always clean and the pool is wonderful.
Comfortable home like hotel and good service.
ByHansen007
August 19, 2017
The Staybidge suites is a very comfortable place for business trip and family travel. It has very nice home like rooms and good service. Strong recommend for its outstanding convenience for business visit and family vacation.
Great experience
ByPrincess
August 19, 2017
Staff very friendly, grand kids loved the pool, and we all enjoyed the light supper. The was a bonus as we didn't have to go out again after a long day of sight seeing.
Good value but uncomfortable bed
ByKelbel29
August 16, 2017
Hotel is good value I think especially if you are staying longer term. It seems like an older place though and the bed was pretty uncomfortable.
Middle ground
By
August 16, 2017
Not too good and not too bad.
Staff, breakfast, amenities (swiming pool, exercise room, etc), location of the property, cleanliness - good
If you are looking for something w kitchenette unit, bad choise.
Interior of property (rooms etc) - Old.
Their online reservation system is faulty. Better call them to get correct rates. It gets very expensive if you book online.
Disappointing stay
Byynagy
August 15, 2017
While we have stayed at this site a couple of times prior to this visit, and loved it, this time was a different story. The mattresses and pillows were still comfortable, and the location works for us, but other than that there was not much good about it this time. Towels were taken, but not replaced, ice machine never worked, only one dishwasher tab was provided, received a noise complaint and were told to keep the kids quiet or we would have to leave (at 2115h), but yet kids were running up and down the hallways. Our kids were not overly loud. A/C seemed to cut out during the night and restart around 0600. My daughter's family also stayed (at our recommendation) - garbage never emptied once in a week's stay, and there was a lot of garbage (all gathered up of course, but never taken), A/C in the master never worked in their room, they checked in the room, dishwasher was full of dirty dishes, they also received a noise complaint at 2200 on a Friday night, even though their kids were laying in bed watching tv. Breakfasts seemed to be less....1 or 2 yogurt put out at a time, minimal amounts of anything at all, really to choose from. Just overall, not impressed with hotel this time we stayed there.
Helpful staff
ByRoadtripper
August 15, 2017
Staff very very helpful in helping coordinate services for family member flying in middle of night to join us! When their flight was delayed helped us with public transportation to sightsee downtown.
Good value
Bynolongeratoothdoc
August 14, 2017
We usually stay at the Staybridge Airport whenever we stay in Calgary because we like the extra perks at Staybridge such as an above average breakfast and convenient access to Deerfoot trail which allows for efficient access to many parts of the city. We like a suite with a kitchen and separate bedroom with TVs in each area allowing my wife to view her programs without disturbing me.
Not up to expectation
Byfoxcarol0
August 14, 2017
I stay at IHG brand hotels regularly and this one leaves a lot to be desired. Bed was HORRIBLE. So hard and pillows provided were not even enough to sleep. We used all 4 pillows on the bed plus the two extra from the closet and that didn't even help.
Called down to the front desk and every time we called we were put directly on hold, not even a hello nothing. The first time I sawt on hold for about 10 minutes and then hung up. The other 4 times we didn't hold and called back. My husband went by the front desk on our way out and asked if that was common practice and the girl says that the phone didn't even ring. It absolutely did cause we heard her pick up and then the click being put on hold to listen to music. What if we were reporting an emergency of some sort? Very unprofessional, and the response was equal.
Reliable and comfortable.
ByFloor gal
August 12, 2017
The IHG system is consistent throughout the chain.
I was returning home from having a procedure on my back and found the bed to be quite comfortable. When I made the reservation the clerk assured me of the quality of the beds.
Wonderful stay
Byredhedsmom
August 09, 2017
The suite was very comfortable and the staff very pleasant. Free laundry room for customers to use was extremely nice. The breakfast had a wonderful selection to choose from. This hotel was in close proximity to several restaurants and grocery stores. Although I do not have younger children, the water slide in the indoor pool area was amazing. I highly recommend this hotel.