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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    97%
    Recommend This Property

    Overall Experience

    4.8

    based on 351 reviews
    97%
    Recommend This Property

    Ratings Breakdown

    351reviews

    • 5 Stars
      293
    • 4 Stars
      43
    • 3 Stars
      10
    • 2 Stars
      3
    • 1 Stars
      2

    Smokey Room

    By

    May 24, 2017

    club

    My initial thought is that this is a great hotel. The appearance was great- rooms very attractive and the breakfast was better than most other hotel chains. But what gave this poor review was the smell of the room. I requested non-smoking and this room reeked of cigarette smoke. There were no other rooms to move us too and no one offered to help. The day of check out I mentioned it again and was given a measly $20 off the price of the room. If I had not been so tired, I would have left at 1 am.
    I also called 2 days in a row requesting an early check in as we had an event to go too- the first day the person was very nice and said it should be no problem. the day of arrival, a different person was not in a good mood at all and said no and indicated we might not even have a room at the 3 pm check-in. We sat in the parking lot and watched while he registered several other guest and finally went back in and sat in the lobby until he agreed to give us "someone else's room" He mention he knew we wanted no smoking but when we got there it was obviously a smoking room- coincidence I guess....

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    latest stay

    By

    May 21, 2017

    club

    The suite was adequate. The bed seemed old and uncomfortable.

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    Welcoming atmosphere and comfortable stay

    By

    May 17, 2017

    club

    Our group was very pleased with David, Derek, Michael, the front desk staff, and the entire housekeeping staff. They had the ability to make you feel at ease, even when you had to be away from your family for work. The staff is extremely helpful, knowledgeable, and hospitable. They go out of their way to make you feel comfortable.

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    Nice

    By

    May 16, 2017

    club

    This was a great stay. Nice hotel. Nice room and nice breakfast. Needs a pool.

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    Fake smiles all around!

    By

    May 16, 2017

    platinumelite

    The staff was friendly, or over friendly, but it was all fake! When I asked to switch my room for a king bed, which is what I reserved in the first place, I was told that the only room with a king bed was found in the first floor. But from previous experiences, I knew what this meant... it meant taking a room where guests with pets stay. However this information was not disclosed at any time, so I asked, isn't the first floor for guests with pets? That is the moment when the fake smile started to fade and was told that there was nothing else available. So I asked, why I was given a room with two queen beds since that was not what I originally booked, and was told that I booked a floting room, which meant that I would be guiven whatever was available at the time of checking. I was tired so I decided to take the room in the first floor... I just left it at that and went on my way....

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    Excellent hotel

    By

    May 15, 2017

    Perfect location which is in close proximity to lots of restaurants.

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    Todo

    By

    May 08, 2017

    Todo sin excepción, no tengo comentarios todo me gusto en general, internet, cuartos, ciudad etc

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    good overnight hotel

    By

    April 25, 2017

    platinumelite

    I was in the area to visit family. Convenient location

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    Nice hotel and great service

    By

    April 20, 2017

    club

    Nice place. Clean, comfortable and good quality. I would highly recommend.

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    My stay

    By

    April 20, 2017

    Bed was very good and the staff was professional. The fact that I'm asked to write some additional comments was something that I disliked.

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    Nice rooms and good staff nice

    By

    April 17, 2017

    platinumelite

    Nice area, good food and comfortable beds. Good location for my work in this area.

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    Great Hotel

    By

    April 09, 2017

    club

    Very nice hotel and the staff is amazing. The facilities were great and really enjoyed the room.

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