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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    97%
    Recommend This Property

    Overall Experience

    4.7

    based on 658 reviews
    97%
    Recommend This Property

    Ratings Breakdown

    658reviews

    • 5 Stars
      541
    • 4 Stars
      84
    • 3 Stars
      15
    • 2 Stars
      11
    • 1 Stars
      7

    great property

    By

    August 16, 2017

    platinumelite

    Excellent staff and very clean room....will def be back.

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    Always our "go to" hotel

    By

    August 16, 2017

    club

    In our recent stay, we were reminded why we chose this hotel again. We had stayed before and without any issues. The staff here is absolutely the best we've encountered. We've never actually had conversations with the breakfast staff, but they were all very interested in speaking to us directly and taking care of our needs. The front desk staff was also very friendly and accommodating. For the price point, the extra smile and friendly service beats the other hotels in the area!

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    Great place to stay

    By

    August 16, 2017

    club

    As always, a great place to stay. Staff are all ways welcoming. Rooms are great.

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    Best stay of the year

    By

    August 11, 2017

    I am a spire elite ihg member and This hotel was my favorite ihg I've stayed in this year!
    Loved the modern kitchen and comfy beds.
    Breakfast bar has many tasty options too.
    Loved the strawberry topping for my homemade waffle!

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    Horrible Customer Service

    By

    August 10, 2017

    Called the hotel weeks in advance to see if I was able to use my IHG Rewards point and I was told yes. I even received a confirmation email stating that we would not have to pay for the room selected.
    When we arrived at the hotel, with a fussy newborn, the receptionist was arguing with a customer over the phone whether or not the hotel van could take them to the location because it was out of the radius by 0.2 miles.
    Then the receptionist told my daughter that the room was not free and that she would have to pay. My daughter tried to explain that we received an email stating that the stay would be free but the receptionist did not care and told my daughter that she had to pay. Not wanting to stay in the lobby any longer with a screaming newborn we paid and filed a complaint later. We received a response stating that we would be contacted within 48 and now almost a month later we still have not received a response.

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    Great staff, clean like new hotel, wonderful stay

    By

    August 10, 2017

    platinumelite

    My son and I stayed at this property after taking in a concert at PNC Pavilion. The hotel is like new and very nice. The staff was great. Breakfast was crowded and the food had to be replenished but that's because so many people where staying at the property. We enjoyed the stay and will certainly return.

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    We love your hotel. Beds are great aswell

    By

    August 09, 2017

    Our room was clean for some reason it wouldn't let me give it a 10

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    Home away from home

    By

    August 08, 2017

    platinumelite

    Atmosphere is very pleasant and area is very nice. Stayed in RM 337 and the kitchen is completely stocked. Everytime I thought "oh, I wish I had a..." It was already in the kitchen. The decor selection was perfect to make me almost forget I was in a hotel room. I will definitely be back. After being on the road for the past 65 days, this hotel was just what I needed to round out my summer of business travel.

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    Great Hotel

    By

    August 08, 2017

    platinumelite

    Very friendly staff and clean, newly renovated rooms

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    Staybbridge stop on vacation

    By

    August 08, 2017

    Good overall stay. On our way to South Carolina. Whole family. Stay at Staybridge when traveling for work.

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    Great hotel for the value

    By

    August 07, 2017

    club

    Suite rooms were very spacious and very accommodating, especially the kitchen with full utensils and plates. Also the hotel pool and hot tub where well maintained. Hotel grounds are neatly maintained and include BBQ grills for guest use.

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    nice clean place, super staff

    By

    August 05, 2017

    club

    nice clean place, super staff. everyone was great.

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