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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    89%
    Recommend This Property

    Overall Experience

    4.4

    based on 412 reviews
    89%
    Recommend This Property

    Ratings Breakdown

    412reviews

    • 5 Stars
      275
    • 4 Stars
      76
    • 3 Stars
      21
    • 2 Stars
      27
    • 1 Stars
      13

    Nice hotel, reasonably priced

    By

    June 20, 2017

    club

    Large comfortable room. Good bed, sheets could be replaced. Reasonable selections at breakfast. Good choice for a long stay or a family.

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    Dont use the pullout bed

    By

    June 19, 2017

    platinumelite

    Greeting at the desk was not very friendly upon checkin nor no mention of my ihg status or bonus gifts. purchased the king suite Room, which at first smelled musky. I called prior to our stay to inquire about the room to make sure it would accommodate myself, my wife and daughter who was visiting Mizzou so I wanted to make sure the Couch was a pullout, there was a breakfast and a hot tub we could relax in. We arrive and told the pool and hot tub are closed and you have to walk over to the hotel on the street behind this hotel and can use theirs. Not going to do that for a night time swim and soak (another disappointment) It was a pullout with not even a fitted sheet on it and the mattress was very very thin where you could feel the springs heavily through it. It was completely unacceptable so we all crammed in the King bed. We had to get up early and go to orientation and so we went downstairs at 7am for breakfast (we choose not to purchase the breakfast option at Mizzou as we would just enjoy the IHG breakfast I am normally a custom to in my Elite status travels - far from the case. breakfast was horrible. Two different scramble egg options which were tainted greenish brown one with not sure and one with diced ham. Bacon was just ok. Coffee however was great. Danish's were old and stale tasting. So we left after having a yogurt and coffee to sustain us through the morning (another disappointment). We came back and let them know about the pull out sofa and how horrible it was. the manager moved us to a room with two double beds. We got in the room and the smoke alarm was chirping every 60 seconds in the kitchen part. Called down and told the lady at the desk who said she would have someone come fix it. We waited 45 minutes and no one came. We went downstairs at 6pm to tell her and have the complimentary snacks and dinner that went from 5:30 to 7pm. She said she would have someone go look at it. We then found out that they were not going to make any more quesidillas since they were out already, but the worker pointed out there were still chips, cheese, salsa and a little diced chicken left. I guess the manager happy hour really doesnt go until 7pm. There were four workers huddled around a table and it seemed as it we bothered them by asking about the food. No one even offered us a drink. We asked the desk clerk to please fix the chirping smoke detector while we went out to get something to eat. When we came back she said she went into the room and didnt hear anything

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    Lack of maintenance support

    By

    June 17, 2017

    platinumelite

    An inoperative bathroom light put a damper on our overall impression. I was disappointed that a maintenance person could not be called in, nor were we offered a different room or compensation. It was very difficult to use the toilet or shower by flashlight. This would not have been a problem had we not been traveling with our granddaughter. The door had to be closed when the bathroom was in use.

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    Great service great staff

    By

    June 17, 2017

    platinumelite

    I'm in a hotel at least four days a week for eight months a year. I stay in IHG hotels most of the time. I will definitely stayin a Staybridge again.

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    Nice pleasant stay

    By

    June 16, 2017

    club

    Nice home like hotel with good breakfast, kitchen was well stocked with utensils. Paper towels, room was clean. Bed was comfortable, we slept well which is tough while on the road. Pool was small and over chlorinated but kids had fun. I would recommend this hotel

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    Great stay

    By

    June 14, 2017

    Was only staying because of schooling staff was really nice and helpful nothing to complain about was quiet and easy to find my room even though their pool was out of service because it was being worked on they made sure they had a backup plan front desk day and night person where very friendly and helpful

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    Comfortable place to relax with homelike feel!

    By

    June 02, 2017

    club

    Our family needed a place to stay that was nearby where our Memorial Day Family reunion was taking place in Columbia, MO. We chose Staybridge Suites because of previous good experiences staying there in the past. The location had easy access off the major highway, I-70

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    Do not recommend staying!

    By

    May 31, 2017

    Was supposed to be Queen with pull out sofa. Couldn't make a change. One guest took cushions off chair to sleep. Phone did not work. Had to use my cell to call front desk constantly. Took 45 min and 2 calls for extra linens. Microwave didn't work. Each time we called with a complaint, they said they'd make a note of it. We asked for cleaning service because we had two rooms for 2 nights. We never got it. No ice machine anywhere. I asked for ice. The girl asked if we had a bucket or something. She brought out a Ziplock bag of ice. No cups, nothing. There were things with both rooms that were too numerous to list. It was the worst experience. The queen suites were more expensive then the king suites. No rhyme or reason.

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    Clean, spacious suite

    By

    May 31, 2017

    club

    Lots of room for granddaughters and me. Easy in and out. Friendly, knowledgeable staff. Beds were comfortable, suite was clean. I will choose Staybridge again.

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    Travling

    By

    May 24, 2017

    The hotel was difficult to locate and when I arrived in the lobby I noticed it appeared out dated and dark. The guest room suite was large, however it was also dark and out dated.

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    Staff and the GM are wonderful.

    By

    May 23, 2017

    Staff and the GM are wonderful. I did enjoy my stay at the Staybridg in Colombia

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    good stay

    By

    May 23, 2017

    club

    Love this hotel. Close to my son's doctors office

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