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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    96%
    Recommend This Property

    Overall Experience

    4.7

    based on 538 reviews
    96%
    Recommend This Property

    Ratings Breakdown

    538reviews

    • 5 Stars
      412
    • 4 Stars
      92
    • 3 Stars
      18
    • 2 Stars
      10
    • 1 Stars
      6

    Excellent Staff and Stay

    By

    March 23, 2017

    club

    Excellent location, very clean, and professional Staff.

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    Home away from home

    By

    March 22, 2017

    club

    My wife and I recently stayed at the Staybridge Suites Hamilton Downtown and we absolutely loved it! We originally chose this hotel for its price and location as we were going to see Disney on Ice and wanted somewhere that we would be able to walk from. We were shocked when we checked into the hotel on how clean and attentive the staff were. After we received our key we decided to go get some food and then went up to our room. I will say that given the chose of rooms the first one we were in was a little small but when we called to upgrade we were greeted with kindness. Our room was upgraded to the 1 BDRM SUITE 1 KING BED WITH JACUZZI and it was amazing!! There was more than enough room here and with the pull out sofa and doors dividing the living room from the bedroom we could not have asked for a better room. We didn't get to use the kitchen as we went out for dinner that night but from what we saw everything was modern and up to date so if we wanted to use it I would have felt safe. We will definitely be recommending this hotel for our friends and family and as I am a travel agent I will also be recommending this to any of clients I have wanting to stay in Hamilton!! Thank you for a great time and we can't wait to go back :)

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    Impressed with our stay.

    By

    March 22, 2017

    club

    We were pleasantly surprised by the quality of the room , the staff and everything associated with our stay. We would most definitely stay there the next time we are in Hamilton.

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    very comfortable stay

    By

    March 22, 2017

    Rooms are a very good set up. Staff was very friendly and always saying hello. Good good also

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    terrible mattresses

    By

    March 21, 2017

    club

    food was awful...pull out sofa mattress was impossible to sleep on...the room was poorly lit...staff was nasty.

    Posted byHotelStaff
    March 23, 2017
    Dear Stacey, Thank you for taking the time to send us your review with regards to your recent stay at our hotel. I am truly sorry to hear you did not enjoy your experience during your time with us. I assure you, your concerns are taken very seriously as this feedback is not common when it comes to our guest experience. I would like to discuss with you the "specific" issues you encountered. Please contact me directly at 905-527-1001. Sincere Regards, Tina Rogano General Manager
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    Home away from home!!!

    By

    March 20, 2017

    Awesome stay once again! The 2 room suite is perfect for our large family. The free breakfasts are great, the dinners too, yet they should go Mon-Thur again!!!

    We also love the pool, always nice

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    social the best along with pool qould have liked to see hot tub

    By

    March 19, 2017

    club

    Excellent love the social meal great great great

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    Great Big suite

    By

    March 15, 2017

    club

    NICE PLACE NEW APPLIANCES IN SUITES, SECURE GARAGE. GREAT STAFF.

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    Ok spot on a budget

    By

    March 15, 2017

    Nice place friendly staff, clean,safe, great location and close to downtown

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    Great service. Great staff. Good value for money

    By

    March 14, 2017

    club

    Had a Great time in this hotel

    Staff was great. Including guest services. House keeping. Restaurant. Check in staff

    Parking lot was good and convenient

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    Nice Rooms and complimentary food

    By

    March 13, 2017

    platinumelite

    this hotel is a great place to stay when visiting Hamilton for a few days.

    Posted byHotelStaff
    March 14, 2017
    Dear Slim69, Thank you for taking the time to send us your review with regards to your recent stay in Hamilton. I am delighted to hear you were pleased with Staybridge Suites Hamilton-Downtown. Please come back and visit the next time you are visiting the Hamilton area. Kind Regards, Tina Rogano General Manager
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    Comfortable stay

    By

    March 10, 2017

    club

    Overall a good hotel. Remember to bring your own change if you want to do laundry.

    Posted byHotelStaff
    March 13, 2017
    Dear MO62, Thank you for taking the time to send us your review with regards to your recent stay at our hotel. I am very happy to hear you had a comfortable stay and we do hope you come back and visit us the next time you are visiting the Hamilton area. Kind Regards, Tina Rogano General Manager
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