While on St. Simons Island, GA, the hotel's guests enjoy convenient access to the beach (2 miles), as well as free perks that include wireless Internet access, full access to the St. Simons Health and Fitness Center across the street, complimentary Emerald Princess II Casino Boat passes and the hot Express Start Breakfast Bar.
Situated on over 1/4 mile of pristine oceanfront property, Holiday Inn Resort at Jekyll Island offers limitless activities for the whole family. Enjoy our high-energy themed swimming pool with outdoor deck and multiple waterbased and beachfront activities, including our cabana grill and bar.
Due to sudden death in immediate family, we were required to stay at this hotel for 55 days. Staff were friendly and caring and made us feel welcome. They made it feel like home and after awhile were[More]
greeting us by name. Always friendly, always smiling and always willing to help with the smallest of details. Housekeeping inconsistent at times, especially on weekends. Overall, room was neat and clean with clean towels. Hotel is undergoing renovations, but I never really noticed. Breakfast is mostly the same daily, but still very good and worth eating. All staff very very friendly and catered to needs when needed. Might want to invest in a few extra luggage carts as one cart for entire hotel is not enough, especially when other guests keep the luggage cart in their room during their stay. Location is excellent, staff familiar with surroundings and recommended tourist activities. Smoking should be banned from front entrance area as the smoke goes into the vents of rooms which in turn makes room smell of smoke. We have to walk by the smokers to get into hotel. Also, the music speakers outside, should be turned down at night as we could hear it through the AC vent during the night.
Person to get to know: Thomas. He should be promoted to management as he was superb! Night staff excellent and very friendly. Thank you everyone who works at this hotel. We will be back and will be most happy to stay with you again in the future. [Less]
This was a great stay. If we had to find something that we feel could use improvement would be check in.
We were only guests at check in and were greeted at the check in station and told that Brian[More]
would assist us at the desk station. Brian was working on his computer and we had to wait a little longer than we thought we should have. When another guest came in, the check in desk assisted this guest and they had their room keys and gone while we were stilling waiting. We did not question this with the staff. [Less]