Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Please enter Destination.
Please select Destination.
Please select Check in and Check out.
Please enter a Check In Date
Please enter a Check Out Date.
To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).
    MoreFewer Options

    * Required Field

    Corporate ID If your company has a preferred corporate account with us, please provide the account number here.This will allow us to display your company's preferred rates.

    IATA Number The IATA number is a number that identifies bookings associated with travel agencies.

    Group Code If you have a group code, enter it here to show a listing of rooms available for your special occasion.
    MoreFewer Options

    * Required Field

    ** Best Available Rate Search does not include affiliation rates.

    Need to make changes, like editing your check-in or check-out date, your room type, the number of guests in your room or cancel a reservation? You've come to the right place!
    Already an IHG® Rewards Club Member? to view recent reservations.
    Please enter Confirmation Number
    Please enter Last Name
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4.6

    based on 614 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    614reviews

    • 5 Stars
      462
    • 4 Stars
      92
    • 3 Stars
      26
    • 2 Stars
      21
    • 1 Stars
      13

    Good job

    By

    August 23, 2017

    The staff did a great job and room was very clean. The view was great of the lake. Wish could of had room looking that way.

    Read More
    Read Less

    Great for grandkids

    By

    August 20, 2017

    club

    We had wonderful time with our grandchildren. The 2-bedroom suite turned out to be perfect and priced right. We enjoyed the pool so much. There was a problem with one of the steps in pool and I reported it and I expect it will be corrected soon. We also enjoyed our Social hour food and the theater was a real hit! Thanks for a wonderful stay! Everyone was so nice and helpful.

    Read More
    Read Less

    Comfortable bed, great staff, and great grounds

    By

    August 19, 2017

    The stay was excellent. Grounds were very well kept, room was cozy and quiet, and the staff was pleasant. I did not use the pool, but I found the area to be very clean and organized. Some of the other guests that I talked to had attended the social (I did not) and the found it enjoyable.

    Read More
    Read Less

    CAS

    By

    August 16, 2017

    platinumelite

    Great hotel

    This survey is way to long. Hotel was great, but I don't have time to write a book

    Read More
    Read Less

    Good stay

    By

    August 15, 2017

    club

    While there a few things to mention overall our time at staybridge was a great experience and will definitely consider staying again when in the area.

    Read More
    Read Less

    Great service and very homey.

    By

    August 13, 2017

    club

    The bed was great and very comfortable. It would have been nice if we had the option for a pull out in our king one bedroom. The pool was very cold when we got there so we were not able to enjoy it as much as we were planning on. It wasn't until late on our second night that we even knew we could ask for rhe pool to be turned up. The front desk was happy to turn it up when we asked. The social time was nice. We didn't have to worry about finding places to eat on those evenings. Because of the social time we were able to meet some nice families. I was also able to bring my 10 yr old fur baby, for a nominal fee, instead of boarding her.

    Read More
    Read Less

    Good value

    By

    August 12, 2017

    Friendly and clean, great value with social and breakfast

    Read More
    Read Less

    Excellent Weekend in Hot Springs

    By

    August 12, 2017

    platinumelite

    I thoroughly enjoyed my stay in Hot Springs. It was my second time staying at this property. The room was clean and breakfast was fantastic!

    Read More
    Read Less

    Staff/manager not responsive to concerns re overpayment

    By

    August 11, 2017

    club

    This hotel is basically OK as a property, but we were overcharged. When I approached the clerk, and later the manager of the property, their attitude about my concerns was basically "tough - you'll have to get over it." I paid $65 more per night than the advertised internet rate, just because I came in a group associated with a local wedding. These guys are clearly more interested in how much $$ they can charge than they are in the happiness of their guests!

    Read More
    Read Less

    Hot Springs

    By

    August 10, 2017

    club

    No real comments regarding our stay. The hotel and services were good and we enjoyed the social events.

    Read More
    Read Less

    overall accomidations

    By

    August 10, 2017

    club

    this was great! We brought our 3 oldest grandkids for a couple of days to Hot Springs

    Read More
    Read Less

    marriage Connection

    By

    August 08, 2017

    Excellent location for a group workshop for married couples.

    Read More
    Read Less