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    Staybridge Suites Houston Willowbrook

    Welcome to the Staybridge Suites, Houston -Willowbrook.Outdoor heated swimming pool that overlooks the golf course.Walking distance to the Sandtrap Grill at the Heron Lakes Golf course for food and drink.The hotel is in the Willowbrook area of NW Houston and located just 1.2 miles south of the Willowbrook Mall with stores such as Dillard's, Macy's, JC Penny and more.
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    Quick Info

    Hotel Highlights

    • On-site Guest Self-Laundry Facilities
    • Complimentary Breakfast Buffet
    • Standard Wireless Internet service is free for all members
    • On-Site Fitness Center Available
    pet policy
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    local guide
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    groups and meetings
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    GETTING HERE

    STAYBRIDGE SUITES HOUSTON WILLOWBROOK
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    93%
    Recommend This Property

    Overall Experience

    4.5

    based on 241 reviews
    93%
    Recommend This Property

    Ratings Breakdown

    241reviews

    • 5 Stars
      162
    • 4 Stars
      57
    • 3 Stars
      10
    • 2 Stars
      5
    • 1 Stars
      7

    Terrible

    By

    February 13, 2017

    platinumelite

    Staff needs a lesson in customer service/ Cleaning staff taking over the laundry room to wash and dry rags/always trying to shove there carts on the elevators while people are trying to exit the elevators/cleaning rooms past 6 pm in the evening.

    Posted byHotelStaff
    February 13, 2017
    Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the staff and cleaning issues. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Please do not hesitates to contact me for further assistance. Sincerely, Amanda T Operations Manager
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    Houston trip

    By

    February 07, 2017

    club

    Excellent front desk staff. But a dated hotel with poor amenities.

    Posted byHotelStaff
    February 07, 2017
    Thank you for your feedback. We are currently working to make enhancements to deliver a more modern and comfortable stay for all of our guests. We do hope that you come back and visit soon to see all the changes. Sincerely, Amanda T. Operations Manager
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    A Great Place to Stay

    By

    January 27, 2017

    This is a wonderful hotel to stay for an extended amount of time or just for the night. The staff are very friendly and helpful.

    Posted byHotelStaff
    January 31, 2017
    Thank you so much for your review of our hotel. I am pleased to hear that we were able to make the "Unhappy Traveler 2016" happy. We really take pride in delivering the best guest experience as possible. It is our hope that you come back and see us soon! Sincerely, Amanda T. Operations Manager
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    Satisfied Guest

    By

    January 16, 2017

    Very clean facilities and rooms. Excellent Staff. Nice social at night. I could live in the suite.

    Posted byHotelStaff
    January 17, 2017
    Thank you so much for your review of our hotel. I am pleased to hear you enjoyed our facility and rooms. It's something our staff takes great pride in, so we value your feedback. You can make this your home away from home anytime. We hope to see you again soon. Sincerely, Amanda, T Operations Manager
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