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    Staybridge Suites Louisville-East

    Louisville, KY Hotel's Guests Get Comfortable

    Welcome to your home away from home in the Derby City area, the Staybridge Suites® Louisville – East extended stay hotel. Whether it's business or leisure that brings you to Louisville, Kentucky, the hotel's consummate staff is poised to help you take advantage of all that this convenient location has to offer.

    Corporate guests know that this hotel's accommodations in Louisville, KY offer a winning combination: proximity to major area corporations and terrific business amenities. The location ensures easy travel to Papa Johns Corporate Headquarters, YUM! Brands, Ford Motor Company, and GE, but without the price tag of a downtown hotel. The Business Center provides fax and copy services, and the boardroom is a great resource for those planning meetings in Louisville, KY.

    The hotel's leisure guests can take advantage of an array of local attractions. Families love playing mini-golf and laser tag at Renaissance Fun Park. Churchill Downs, home of the Kentucky Derby, offers a slice of classic Americana. Guests can even explore the history of world-famous Kentucky bourbon with a tour of the Maker's Mark Distillery.

    Our hotel's suites in Louisville, KY are pet friendly, so treat your four-legged family members to your vacation. You can socialize with other guests at our evening Sundowner Receptions, and you can enjoy a free breakfast daily, too. Start planning your trip to the Derby City today.

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    Quick Info

    • Check In: 3:00 PM
    • Check Out: 12:00 PM
    • Minimum Check-In Age: 21
    • Late Check Out Available
    • Parking: Free
    • Print Fact sheet
    • Chat Online
    • Important Update

    Hotel Highlights

    • On-site Guest Self-Laundry Facilities
    • Complimentary Breakfast Buffet
    • Standard Wireless Internet service is free for all members
    • On-Site Fitness Center Available
    pet policy
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    local guide
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    groups and meetings
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    GETTING HERE

    STAYBRIDGE SUITES LOUISVILLE-EAST
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    88%
    Recommend This Property

    Overall Experience

    4.3

    based on 200 reviews
    88%
    Recommend This Property

    Ratings Breakdown

    200reviews

    • 5 Stars
      127
    • 4 Stars
      37
    • 3 Stars
      16
    • 2 Stars
      6
    • 1 Stars
      14

    Exceptional stay

    By

    November 28, 2016

    My stay was over the top. One of the best suits I've stayed in. I'll be back in November.

    Posted byHotelStaff
    November 30, 2016
    Dr Bear, Thank you for the great review. See you again soon. Allen
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    OLD furnishings

    By

    November 14, 2016

    This hotel was being remodeled. Upon arrival the workers had the hallway blocked to the elevators requiring us to exit the building and re-enter through the end hallway. This is not a big deal, however there was dust everywhere. Our suite, on the second floor, was not far enough away from the workers to drown out the noise. The baby missed his nap due to the noise. The sofa-bed in the room was DISGUSTING! It was old, filthy and the cushions were very worn and torn (see photos). We stayed 3 nights and each night when we returned to our room we had NO internet until after 11pm (see photo). This room cost me $322 PER NIGHT for a filthy room, worn furnishings, loud noises, and no internet. I tried to call the front desk from 2 of the phones in the suite but neither worked. I finally called from my cell phone and while on the phone I told her the phones didn't work. She told me to press "7" and then press "front desk". I hung-up, tried the "7"+"front desk" suggestions and it did not work! I went to the front desk to speak with the clerk but no one was there...she was in the parking lot smoking a cigarette. Any property management that allows this quality of furnishings in a $300+ room demonstrates a lack of pride in appearance and respect for the guests! I will not return to this location nor will I recommend it to other travelers.

    Posted byCustomerCare
    November 22, 2016
    Dear Blowing Rock Visitor, Thank you for your review regarding our hotel and for choosing to stay with us. I am glad to read you liked the proximity of our hotel for your travel needs. However, I would like to apologize for any challenges that transpired during your stay, particularly with the cleanliness of the room accommodation, furniture condition, internet and level of customer service received. Particularly, I regret your stay was negatively affected by the noise levels. We take comments such as these very seriously and would like to follow up with you. As such, I have sent you a private message to discuss your experience. As an IHG Rewards Club Spire Elite member, your feedback is valuable and will be shared with the management for improvements. Again, we appreciate you sharing your experience with us. Sincerely, Zelyn N. Case Manager IHGService
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    stay

    By

    November 14, 2016

    club

    Enjoyed my stay, was in town for business. I like the hotel, staff are friendly. The hotel is under renovations at the time I was there, it was dusty, noisy at times. I will stay again.

    Posted byCustomerCare
    November 22, 2016
    Dear lynn1974, We are grateful for your visit at the Staybridge Suites Louisville East, KY and your valuable feedback about your stay is much appreciated. We are very happy to know that you found our hotel staff friendly. We are sorry though that your stay was inconvenienced by the renovations being done at that time. In spite of what happened, you still would like to stay with us in the future. Thank you for your staying with us and we hope we get the pleasure of hosting you on your next visit in the area. Sincerely, Ronald R. Case Manager IHGService
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    Was not warned about significant remodeling

    By

    November 05, 2016

    club

    Was not warned about significant remodeling and the door to the room could be opened by a credit card or key card pushed into the jam of the door.

    Posted byCustomerCare
    November 13, 2016
    Dear jimbo1122, Thank you for being one of of IHG Rewards Club Members and leaving a review of our property. I appreciate you choosing our hotel for your travel needs. However, apologize for not completely meeting your expectations on this day especially with the on-going renovation and key card function. Your comments will be forwarded to the ownership of the hotel to take into consideration for necessary improvements on our accommodation and future improvements. Once again, many thanks for posting your comments. We know you have many choices when it comes to lodging and we hope your future travel plans will continue to include IHG. Sincerely, Zelyn N. Case Manager IHGService
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