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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    86%
    Recommend This Property

    Overall Experience

    4.2

    based on 314 reviews
    86%
    Recommend This Property

    Ratings Breakdown

    314reviews

    • 5 Stars
      186
    • 4 Stars
      64
    • 3 Stars
      37
    • 2 Stars
      10
    • 1 Stars
      17

    Good hotel and friendly staff

    By

    March 24, 2017

    platinumelite

    Nice and spacious suite with kitchen, great location near Texas Tech. Wish there were more options for breakfast. Staff were friendly but business center internet did not work well.

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    Great staff

    By

    March 22, 2017

    club

    I will come back just for the customer service alone

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    Service

    By

    March 22, 2017

    The employees including the manager were told that I was their because my Grandma had a stroke and was about to pass away and they did everything to keep me comfortable. They let me stay a extra night that they paid for and the last night the employee at night bought me a pizza, I think it's the best experience I've ever had staying at ANY hotel.

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    Clean room

    By

    March 21, 2017

    Heat lamp in bathroom did not work and pillows a little too hard for me.
    Overall...terrific stay.

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    Comfortable beds and safe location

    By

    March 20, 2017

    This hotel is central to local hospitals so it is good for medical stays or medical business. The room was comfortable, but the hotel is loud. The food was awful, don't fall for the 'free dinner' bit. Go out to eat. Breakfast is ok for people in a hurry. The staff is nice and easy to work with.

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    Great hotel

    By

    March 20, 2017

    platinumelite

    This was my first time staying at a Staybridge Suites, and it was a very good experience. I have been a member of the IHG Rewards Club for quite sometime, but my travels have never had me stay at a Staybridge before. I loved the room. It was very clean, modern, and had all the necessary amenities including a kitchen. Very spacious and clean room overall. I would certainly recommend this hotel to others.

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    Nice and comfy

    By

    March 19, 2017

    Great place to stay, I'll be back! I travel to Lubbock every quarter, this hotel is as good as any I've stayed at.

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    Great room

    By

    March 18, 2017

    Excellent, clean room. Very comfortable and quiet. I liked staying at this location.

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    Quick travel stop

    By

    March 17, 2017

    Great value for the cost. Extremely comfortable rooms.

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    Great Location

    By

    March 15, 2017

    This hotel has a prime location close to Texas Tech University. It is especially great for extended stays with the kitchen and laundry facilities. The Breakfast is above average! This is our go to place to stay when we are in Lubbock.

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    Home like stay

    By

    March 15, 2017

    club

    When we checked in, the girl at the front was very welcoming and in a good mood which was nice because we had a long emotional day due to my uncles funeral earlier in the afternoon. We got to the room and it was like an apartment! It was very clean too and the kitchen was awesome!. I could've stayed here longer but I only got to enjoy it for one night.

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    Excellent Experience

    By

    March 15, 2017

    platinumelite

    I enjoyed every aspect of my stay at this hotel. It is conveniently located

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