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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    92%
    Recommend This Property

    Overall Experience

    4.6

    based on 507 reviews
    92%
    Recommend This Property

    Ratings Breakdown

    507reviews

    • 5 Stars
      375
    • 4 Stars
      81
    • 3 Stars
      24
    • 2 Stars
      12
    • 1 Stars
      15

    Would have been better had there been no construction.

    By

    April 28, 2017

    club

    I stayed at the Mayfield Heights Stabridge to have a medical procedure done. The only issue I had was that their tvs didn't have on demand that worked and that construction crews were there the whole time working. Personally, I would have liked to know in advance of the booking because that would have played a role in my choice of hotel. Everything else was excellent except for the construction. I wasn't able to use the elevator for multiple trips upstairs becuase of construction workers using it. Also, the doors of the hotel were constantly open so that workers could go in and out as they pleased. None of the workers wore id tags, so they could have been anyone. Given the circumstances, the staff was very good and worked as well as they could. I realize that it was out of the hotel's control, but the rates should have reflected the inconvenience.

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    Not what i was used to

    By

    April 26, 2017

    Breakfast and social offering of food was very skimpy

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    reason for staying

    By

    April 25, 2017

    club

    was there for surgery at laser spine institute everything was very nice and comfortable and close to shopping areas

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    Very nice hotel

    By

    April 25, 2017

    club

    In town for a basketball tournament. This was a Very convenient location (shout out to IHG customer service for helping me find something close and convenient). Room was great, staff was great, bed was comfortable. Only complaint would be I don't care for juice so the only milk option for breakfast was fat free milk. I could have done 2% milk with no complaint but totally fat free is cloudy water. Ended up drinking a cola for breakfast...yuck. Breakfast was decent other than that but had i known I would have brought milk for our breakfast. I would definitely stay again and bring my own milk but otherwise great hotel.

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    Surgery

    By

    April 24, 2017

    club

    I was on Cleveland for surgery at LSI. My experience was outstanding. The atmosphere helped me in the initial phases of my healing. I have to return in June for another surgery and will definitely be staying at your facility .

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    Family Trip

    By

    April 24, 2017

    platinumelite

    True to the Staybridge brand, the staff was the friendliest out of any other hotel brand I've ever met. This property is clean, super inviting, and the beds are super comfortable.

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    Great Property

    By

    April 22, 2017

    platinumelite

    Convenient and clean with great food. Awesome property. Good service. Homelike atmosphere.

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    Stay at Staybridge Suites Cleveland Mayfield Hts

    By

    April 21, 2017

    club

    My stay at Staybridge Suites Cleveland Mayfield Hts was good in terms of amenities and comfort. They are going through renovations but not too intrusive. The place was quiet and met our needs. Get one of the updated rooms if available.The staff was responsive and nice.

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    thermostat

    By

    April 21, 2017

    platinumelite

    It is hard to get to the thermostat ... blocked by TV stand

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    Expectations exceeded

    By

    April 21, 2017

    club

    Would recommend this hotel to all for business as well as pleasure

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    Great night sleep and friendly front desk staff

    By

    April 04, 2017

    club

    We came for medical appointments at the Cleveland Clinic so needed a comfortable place to stay for a week. Beds were sooooo comfortable and internet access and cable TV were better than home. Food was decent. We liked the grab and go bag at the front desk when we could not stay for breakfast: had a fresh apple, water bottle and a breakfast bar. Very considerate item. Overall, we would stay here again. Just wish they had an indoor pool!

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    Decent place to stay

    By

    April 03, 2017

    club

    This was our 3rd stay at the Staybridge Suites in Mayfield. It is very convenient for visiting our daughter. The rooms are clean and the bed comfortable. The breakfast offerings are average but adequate. Staff seems friendly. I would prefer they offer a separate hot water container or tap for tea drinkers since the carafes labeled hot water taste like coffee.

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