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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    97%
    Recommend This Property

    Overall Experience

    4.7

    based on 537 reviews
    97%
    Recommend This Property

    Ratings Breakdown

    537reviews

    • 5 Stars
      424
    • 4 Stars
      85
    • 3 Stars
      14
    • 2 Stars
      11
    • 1 Stars
      3

    Home away from home

    By

    March 30, 2017

    I had a great stay here as usual. The staff are all wonderful and very helpful. This will always be my first choice when visiting Memphis. The hotel is undergoing renovations which is a great sign that the owners care about maintaining the property. I look forward to a future visit once the renovations are completed.

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    COMFORTABLE STAY

    By

    March 29, 2017

    club

    WE DEFINITELY ENJOYED OUR STAY AT THIS HOTEL. THE STAFF WAS COURTEOUS AND I LIKE THE FACT THAT THEY HAVE A COMPLIMENTARY SHUTTLE SERVICE TOO. THE ROOMS WERE AWESOME TOO!

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    Clean Hotel; Tasty Breakfast; Warm Staff

    By

    March 28, 2017

    Hotel is clean; breakfast is tasty. Niecy at the front desk at night was so welcoming, warm, and helped to make our stay in Memphis wonderful by recommending places for our family to visit that we otherwise would not have known about. Thank you, Niecy.

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    Nice room friendly staff

    By

    March 27, 2017

    club

    Staff was excellent. Room was set nice. Would recommend ceiling fan in bedroom.

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    Comfortable Stay

    By

    March 27, 2017

    club

    The sheets were awesome! Can I purchase them? :)

    No shower cap provided is my only complaint.

    The room was clean and comfortable...quiet and ample darkness ( I prefer pitch black when I sleep).

    Overall a good nights rest.

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    Under renovation

    By

    March 27, 2017

    Unable to utilize amenities due to renovation. Pool closed. Fitness center closed. Could hear hammering. It will probably be really great after they finish. I would not have booked had I known.

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    Spring Break 2017

    By

    March 27, 2017

    club

    our stay was awesome. The staff were friendly and efficient. we will definitely be back

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    Very nice stay

    By

    March 26, 2017

    Hotel staff were great, breakfast was SO good! Room was very clean and accommodating.

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    Great stay!

    By

    March 21, 2017

    platinumelite

    We stay at StayBridge Suites often because they are great. This hotel was no exception.they are renovating and we got one of the remodeled rooms. Staff was friendly. No complaints except for the breakfast was packed and with only one waffle machine it was slow getting a waffle but had much to choose from. Will stay at again if in the Memphis area.

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    Comfortable Stay

    By

    March 20, 2017

    club

    It was overall a great experience just wasn't impressed with the cleaning lady's.

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    Credit card issues

    By

    March 15, 2017

    club

    No logical at the counter. Why give me my keys and send me to my room if there is a problem with my card?

    Posted byHotelStaff
    March 16, 2017
    As an IHG® Rewards Club Member, we truly value your feedback. Please contact me so I can provide you with additional information. Sincerely, Michael Higginbotham General Manager
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    One day stay

    By

    March 14, 2017

    Staff very friendly,especially the receptionist.. The breakfast was really good and the room was also very nice. We would possibly stay at another Staybridge, but in a different location. I think you have one in Germantown. It would be for maybe a week. We enjoy visiting Memphis.

    Posted byHotelStaff
    March 15, 2017
    Tony - Thank you for being our guest. We appreciate your time in giving us feedback. It is always our goal to have happy customers. We are the only Staybridge Suites in Memphis at this time, and we hope you will return to stay with us again.
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