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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    90%
    Recommend This Property

    Overall Experience

    4.3

    based on 1028 reviews
    90%
    Recommend This Property

    Ratings Breakdown

    1028reviews

    • 5 Stars
      639
    • 4 Stars
      219
    • 3 Stars
      82
    • 2 Stars
      58
    • 1 Stars
      30

    A good bang for the buck

    By

    July 21, 2017

    Comfortable beds, great breakfast and clean room.As always, young people today don't give customer service with a smile and a thank you for staying with us.It's just a paycheck.The windows at the hotel needed to be clean.The dirty windowsappearance was minus to the hotel overall appearance.

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    Great hotel. Would stay here again in New Orleans

    By

    July 20, 2017

    This hotel met our expectations and was great for the price regarding location. Harrah's Casino and the convention center were a block away and we could walk to French Quarter. The room was clean and the breakfast exceeded our expectations. I was surprised to see the kitchen fully stocked with CLEAN NEW dishes. We slept very good on the beds, but wish they were Queen instead of Double. I asked for directions and suggestion for restaurants and the staff was knowledgeable. Also, we were leaving for a water day and I needed something to put wet floats in the car before our return to the hotel. The staff provided large plastic bags to us for that and were very accommodating with any request WITHOUT ATTITUDE which was a nice change from other hotels. I would absolutely use this hotel again.

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    "NOLA Family Vacation"

    By

    July 19, 2017

    My family and I love going to NOLA for fun get-aways. The Staybridge Suites is our favorite place to stay because of its location and "great" staff. We can walk to just about anything we want to do. Having a kitchen in the room is a real plus!

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    Nice Downtown Hotel

    By

    July 18, 2017

    We were very happy with our stay at Staybridge Suites New Orleans.

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    Great place to stay!!

    By

    July 18, 2017

    This hotel is in a great location and is within walking distance to all the fun. The room was like an apartment and far surpassed my expectations. Parking is pricey but equally compared to anywhere else in town. Breakfast was great. We would definitely return to this hotel

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    Great Experience

    By

    July 17, 2017

    My family and I (2 kids) stayed here during our Spring Break Great location to multiple restaurants and things to do. We had a opportunity to walk to difference places without being to far away. Staff was professional and willing to assist as needed. The social events were good, nothing over the top. I would definitely stay here again.

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    Not at all enjoyable

    By

    July 16, 2017

    Receptionist did not acknowledged my presence at anytime during the check in process. Elevators were constantly having problems. Stoves in the kitchen were not fit for use. Desk lamp was broken. Social calendar out of date.

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    Mediocore

    By

    July 14, 2017

    We were disappointed from checking in to check out !!
    Reception staff were curt and unfriendly.
    Room decor was drab,dark and dull. Hanging space for clothes was in bathroom !!
    Breakfast room was noisy,lots of school parties and not enough seating.
    During our stay a pair of new shoes disappeared from our room,when this was reported to staff they showed NO interest .
    A member of housekeeping told us that she would speak to her supervisor and get back to us....NEVER DID!!

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    Large room

    By

    July 14, 2017

    We enjoyed having a large suite for our group. Room was large enough for us. Great service by all staff.

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    Great place to rest and relax with Family

    By

    July 13, 2017

    club

    My family and I enjoyed our stay here at Staybridge Suites. The staff were very efficient and attended to our every need.

    The beds were very comfortable and we all slept very good. I liked that there was plenty of space to move around and it felt more like home than an actual Hotel.

    Improvements:

    The furniture in the Living Room area could be updated - it was a little worn down and a little too firm for my liking. I think an exhaust fan could be added to the bathroom to help with ventilation when using the shower.

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    Friendly Staff

    By

    July 11, 2017

    platinumelite

    All associates were helpful and friendly. They made you feel like family

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    Poorly cleaned suite, low quality linen/towels, uncomfortable beds

    By

    July 10, 2017

    The cleanliness of the unit was an issue and was not fully addressed after bringing to the staff's attention. Multiple requests for a missing blanket/comforter on the king sized bed were ignored. Although most of the staff were friendly, there were some that were rude. There were large sticky spots on the carpeting and food left in the microwave from the prior guest. Dishes were dirty. Something had been spilled in the freezer and food was caked on one of the kitchen counters. There were also crumbs on the floor and hairs left behind in both bathrooms. The beds themselves were hard and the pillows poor quality. I will not stay there again.

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