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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    92%
    Recommend This Property

    Overall Experience

    4.5

    based on 1720 reviews
    92%
    Recommend This Property

    Ratings Breakdown

    1720reviews

    • 5 Stars
      1110
    • 4 Stars
      407
    • 3 Stars
      114
    • 2 Stars
      50
    • 1 Stars
      39

    Great!

    By

    June 23, 2017

    platinumelite

    Bed was very comfortable and I had a pleasant experience staying here. Very modern and clean!

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    Overnight In the city

    By

    June 21, 2017

    platinumelite

    We live within commuting distance to New York City so don't often stay overnight but it's fun to do on occasion and I would definitely stay at Staybridge suites again ! Location was convenient to the restaurants and attractions of Times Square and Hells kitchen… Port Authority across the street was not much of a view but convenient for subway access! Loved the suite style of the room and although we did not use the kitchen it it was great to have it. I think we were staying more than one night I would definitely consider this place because of the opportunity to prepare some meals and avoid the expense of having to eat out every meal! Breakfast was satisfactory, and convenient, but I would not stay just because of that! Hotel and rooms were clean and modern and although there was a little wait for the elevator that's only to be expected… Overall a great place to stay and I'd recommend! and I'd recommend!

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    Great Place to Stay

    By

    June 21, 2017

    club

    We had a wonderful time at the StayBridge Suites - Time Square. Staff were great and I will definitely stay here again in the future.

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    comfortable with staybridge

    By

    June 21, 2017

    platinumelite

    fully satisfied with the staybridge suits
    hotel is near by our bus station,
    hotel is very clean and neat
    front desk people is very good, they understands the situation and respond accordingly
    room is very clean and the bed is very neat condition
    washroom is very good,

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    Great service very comfortable bed

    By

    June 20, 2017

    The service from all staff and cleanliness of hotel will make me a return customer out of me and my company.

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    Great pillows and bed

    By

    June 20, 2017

    platinumelite

    My wife and I travel to NYC once or twice a year. Staying at the Staybridge Suites was the best decision that we have made, The hotel is in a great location and the rooms were great, the breakfast was great and you have 2 different rooms to choose when having breakfast. I would recommend this hotel to everyone.
    Rocco

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    GREAT Location

    By

    June 20, 2017

    Really enjoyed our stay at Staybridge. My daughter and I had a good experience. Centrally located and enough space for us. The breakfast was decent and lots of variety. Good value compared to the other hotels I stayed at during my trip.

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    Great Time

    By

    June 17, 2017

    platinumelite

    Really good hotel with pleasant staff. Would stay here again !

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    Nice hotel but not up to full stds of other Staybridge

    By

    June 16, 2017

    club

    Pros: exceptional staff (Miriam, Khiry, Shelly, Bernadette); great singer in bar on Thursday

    Cons:
    - Laundry: 1 of 3 washers broken. Staff's commercial machines were in same room as hotel guests so everyone (incl. staff) used all of them, all the time. Room s/b reserved just for guests.
    - Breakfast on 1st floor: 90% of the food was the same for 5 days; change it out more. Also need to add waffle maker and fresher bananas. Also fix room thermometer, it was always so hot (fix the a/c).
    - Shower: lots of mildew and mold around the exterior
    - Water pressure: went from hot to freezing cold then back constantly. Not expected for a 7 year old hotel.
    - Beds: lumpy (time to change them out)
    - A/C unit: SOOOO loud
    - Happy Hour: only two options?
    - Elevators: 1 of 3 was always down and yes, depending on the time of day, there would be a long wait for a packed elevator.

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    Great Staff but poor Building & Breakfast

    By

    June 15, 2017

    If you don't need any breakfast or a room that is well maintained then maybe you should spend your money elsewhere. For the cost of these rooms there are many other IHG properties that are in better condition for the same price.

    Not saying this is a bad place to stay, it isn't. It's just not a great value for what you pay.

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    立地が良いです

    By

    June 15, 2017

    club

    ブロードウェイに近いこと、
    アクセスが良いこと
    ジョギングをするのでランドリーがあったことが
    決め手になり、宿泊しました。
    高級感はありませんが、使い勝手の良いホテルです

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    Worth the price

    By

    June 15, 2017

    platinumelite

    Just need a hotel close to Port Authority.
    The sofa and chair are dirty, I hope people can take care of this.

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