Overall Experience
4.5
Does this hotel have in-room kitchens?
Staybridge Suites Plano - Richardson Area offers fully furnished in-room kitchens in all rooms. Our full kitchens have everything you need to cook your own meals while traveling. Visit our Amenities page for more details.
Can I cancel my booking at Staybridge Suites Plano - Richardson Area for a full refund?
Yes, when you book your stay at Staybridge Suites Plano - Richardson Area direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. For full details, refer to our Travel Advisory details.
How much is parking at Staybridge Suites Plano - Richardson Area?
Complimentary parking is available at Staybridge Suites Plano - Richardson Area for hotel guests.
Is there an area shuttle available at Staybridge Suites Plano - Richardson Area?
Yes, Staybridge Suites Plano - Richardson Area offers a local area shuttle. Check our Area Transportation page for more details.
Does Staybridge Suites Plano - Richardson Area have a pool?
Yes, Staybridge Suites Plano - Richardson Area has an indoor pool.
Is there free breakfast available at Staybridge Suites Plano - Richardson Area?
Yes, Staybridge Suites Plano - Richardson Area currently offers grab-and-go options for our complimentary breakfast.
When is breakfast at Staybridge Suites Plano - Richardson Area?
Breakfast at Staybridge Suites Plano - Richardson Area is available from 6:30 AM to 9:30 AM.
What are the check-in and check-out times for Staybridge Suites Plano - Richardson Area?
Check-in at Staybridge Suites Plano - Richardson Area is from 3:00 PM, and check-out time is 12:00 PM. Contact the hotel directly for options available for early check-in or late check-out.
Does Staybridge Suites Plano - Richardson Area offer free Wi-Fi?
Yes, the Staybridge Suites Plano - Richardson Area offers free WiFi!
Does Staybridge Suites Plano - Richardson Area have a restaurant on site?
Staybridge Suites Plano - Richardson Area has 1 restaurant.
Is there a fitness center at Staybridge Suites Plano - Richardson Area?
Yes, there is an onsite fitness center at Staybridge Suites Plano - Richardson Area.
How much does it cost to stay at Staybridge Suites Plano - Richardson Area?
Rates for accommodations at Staybridge Suites Plano - Richardson Area vary by season. For your rate options, please input your dates.
How many rooms does the Staybridge Suites Plano - Richardson Area have?
The Staybridge Suites Plano - Richardson Area has 112 guest rooms. Enter your dates to view available rooms for your stay.
Can I bring my pet to Staybridge Suites Plano - Richardson Area?
Pets are welcome at Staybridge Suites Plano - Richardson Area. Our Pet Policy: Effective September 1st, 2022, we will resume charging pet fees. We do limit each room to two pets only. Each pet must weigh less than 50lbs. Pet agreement to be signed at check in. Record of vaccinations required. Call hotel for details..
You allowed pets
ByGARas
August 08, 2022
I will always use you and recommend this hotel to my friends because you allow pets
Recently upgraded?
ByBNSondo
August 08, 2022
It appeared that the facility had been recently upgrading, providing a very neat and clean room.
Bad Check-In Experience
ByDanielle
August 04, 2022
Three of us were staying for the night with our dog. We were on a tight schedule, and needed to check in as soon as possible to drop off the dog and set her up before going to our scheduled (which cost $50 and ended at 5PM). When I initially got to the hotel it was 2:50 PM, and this was after a 3 and a half hour drive there, the room was not ready yet. No problem. Check in isn't until 3 PM, so we waited. Came back in around 3:05 and the room still isn't ready. We waited in the lobby for 45 minutes with our dog. Every time another dog passed by both dogs would start to bark and it was just overall very uncomfortable, as well as stressful since it was starting to look like we may miss out on our plans that were already paid for and nonrefundable. I was really frustrated at this point and as I was trying to explain this to the lady at front desk, she just kept cutting me off and saying, "if you would like me to explain..." So I stopped and listening to her and she offers us a small room to put our things and our dog in so that we could attend to our plans. I am grateful she finally did that, but it would have been much better if she had offered that much earlier, when we should have been able to check in, not close to 4 PM. We did that and had to rush to our destination. We made it, but we were so rushed and didn't get to enjoy it as we should. She called closed to 4:30 PM to let us know the room was finally ready. When we did finally get back to the hotel a few hours later, she had the new room keys ready and we switch rooms. The rest of the stay was fine with no issues. I liked the property lay out. I understand staffing shortages and stuff, but don't allow me to rent a room if it can't be available as advertised.
Webb
ByAJwNCSU
July 25, 2022
Overall pleased. Food could have been better. Room was clean and staff was friendly. Amenities were nice.