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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.6

    based on 1549 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    1549reviews

    • 5 Stars
      1143
    • 4 Stars
      278
    • 3 Stars
      65
    • 2 Stars
      34
    • 1 Stars
      29

    Buena estadia

    By

    November 18, 2019

    Pasamos ocho dias con mi hijo muy buenos.Volveriamos sin dudarlo. Somos huespedes desde 2007.

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    Beware of Credit Card Charges

    By

    November 18, 2019

    My stay was the worst experience I have ever had at a hotel. I traveled from another country and stayed at this hotel. I booked one hotel room and paid for the room in advance. The day I arrived in Florida, before checking into the hotel, I received a notification from my bank that my credit card was charged by Staybridge a second time in the amount of USD 1,037.
    Upon checking I inquired why I was charged twice for the room and the front desk clerk advised I had two rooms booked. I advised that was not the case and I had my email confirmation as proof. The clerk indicated it was an error and said they would reverse the second charge.

    Not even two hours later I received another bank notification that my credit card was charged YET AGAIN by Staybridge in the amount of USD 1062. I had to call my bank to put a block on my credit card in the event Staybridge attempted to make a fourth charge.

    I called the hotel (I was out at the time) to find out what was happening. They indicated they would refund these THIRD SET of charges. However at this point I have suffered a major inconvenience and my credit card has more than TWO THOUSAND DOLLARS of charges from Staybridge awaiting either reversal or release.

    I spent the entire length of my stay making long distance phone calls on my cell phone (with the additional expense of roaming and international cell charges) trying to sort out this disaster created by the hotel.

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    Clean with friendly helpful staff.

    By

    November 17, 2019

    club

    We love this hotel. We’ve stayed here multiple times when cruising. We got to the hotel after our cruise by 10am and they had a room available for us.

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    Great stay

    By

    November 14, 2019

    I have stay at this location several times and have never encountered a problem. Everything was fantastic.

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    50/50

    By

    November 14, 2019

    club

    New renovations are great, but new staff need more training.

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    Nice comfortable stay

    By

    November 09, 2019

    Like this this hotel for long stays. Staff is nice and the socials every night are enjoyable.

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    Excellent...once we got here

    By

    November 06, 2019

    club

    Making accurate reservations for our large group block was challenging and very irritating but the property itself is great. Impressed with things like LOTS of electrical outlets, very large rooms - even the studio, very adequate vanity lighting for makeup, "real" towels. It would be nice if the breakfast buffet was open later on weekday mornings (some of us are on vacation, after all!). Most frustrating thing was the AC wasn't working properly at 11 pm one night and there was no maintenance crew to service it. Front desk tried to be helpful but in Florida, this could have been a disaster.

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    Great service

    By

    November 04, 2019

    club

    Was a great experience stay there and I can't wait to return soon!!
    Thank you guys!!! <3

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    Ft Lauderdale travel

    By

    November 02, 2019

    platinumelite

    Overall the hotel was very clean and provided a good atmosphere

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    To soft for me

    By

    November 02, 2019

    I like a harder mattress.
    I have a bad back so i perfer a firmer mattress.
    The pillow wrer just ok nothing to right home about.

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    Great stay

    By

    November 01, 2019

    Hotel is always nice that's why me and my family always choose to stay here.

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    Wow!

    By

    October 30, 2019

    The friendly staff, the comfortable bed, the delicious breakfast with a lot of selections and variety, the parking, the laundry facilities.

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