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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    89%
    Recommend This Property

    Overall Experience

    4.4

    based on 312 reviews
    89%
    Recommend This Property

    Ratings Breakdown

    312reviews

    • 5 Stars
      212
    • 4 Stars
      55
    • 3 Stars
      23
    • 2 Stars
      6
    • 1 Stars
      16

    Reno stay

    By

    May 26, 2017

    club

    We enjoyed our stay here. The surrounding area was great as far as walking trails. It was quiet in centrally located. Would come back again good value

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    Nice family hotel but...

    By

    May 26, 2017

    club

    Hotel is not bad. But how come there is no pan in the kitchen??? The other issue was when somebody cook at the other home my room was smelling food

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    Ok.

    By

    May 24, 2017

    Rooms not well insulated for sound. Heard the hall and neighbors all night. No IHG rewards recognition.

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    Nice and quiet

    By

    May 19, 2017

    I have a hard time sleeping in a hotel near the freeway, this hotel is in a great location

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    Recommend suites

    By

    May 18, 2017

    club

    Overall our stay was super good. My entire family enjoyed the amazing full breakfast bar, the pool, nice view from one of the rooms and very they are very spacious. Free laundry. Exercise area. Hotel was so cool! Although, I wish they had a shuttle and/or more information about activities around the area or tours to popular places to surrounding areas to visit with families. This was our very first visit to Reno we were a bit clueless on where to go or what to do.

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    Great service

    By

    May 17, 2017

    platinumelite

    Last minute trip, early check in, comfortable room, Ana at front desk was awesome

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    Nice

    By

    May 05, 2017

    Very comfortable, clean and the staff was very helpful.

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    Good location and service

    By

    May 03, 2017

    platinumelite

    The hotel was in a great location close to the airport and shopping. Service was great and the hotel provided everything needed for a comfortable stay. Highly recommend.

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    Unsatisfactory experience

    By

    April 26, 2017

    platinumelite

    -Relatively low-quality breakfast
    -Cold service/staff
    -Feels old

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    1st in Reno

    By

    April 25, 2017

    club

    Everything was wonderful! I love that I can bring my furry companions with me and be able to stay at this hotel.

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    清潔な部屋と充実した設備

    By

    April 25, 2017

    部屋が清潔でクリーニングが行き届いていたことと、充実したキッチンが長期滞在には非常によかったです。
    また、ランドリー、トレーニングジムが充実しており、無料でいつでも使用できる所が魅力的です。

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    Disappointing stay

    By

    April 24, 2017

    - Platinum member is not recognized specially
    - Service was cold both front desk and room service staff
    - Breakfast is at the lower end quality (some food feels like continental breakfast)
    - Room feels older than expected
    - Missing coffee machine

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