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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    93%
    Recommend This Property

    Overall Experience

    4.6

    based on 725 reviews
    93%
    Recommend This Property

    Ratings Breakdown

    725reviews

    • 5 Stars
      543
    • 4 Stars
      114
    • 3 Stars
      29
    • 2 Stars
      24
    • 1 Stars
      15

    Great stay

    By

    June 24, 2017

    club

    The staff was excellent. They all went above and beyond. The room was nice. The firepit outside was a great way to unwind and relax while looking out at river. The breakfast was amazing.

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    Friendly Staff

    By

    June 21, 2017

    club

    We really enjoyed our stay
    Loved being able to have our dog with us
    Great trails for walking
    The only disappointment was the hot tub was out of service
    The pool was small but clean
    Would have appreciated more of a breakfast selection
    Waffles/pancakes for the kids

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    Treated like family

    By

    June 20, 2017

    club

    The staff at this hotel truly treat you like family! It is a warm and welcoming environment and the fact that we could cook in our room saved us a ton of money!!!

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    Great stay

    By

    June 20, 2017

    club

    Everything was great. Very Clean. Good staff. Comfortable suite with nice kitchen.
    The only con was that if your not on the river side it may be noisy in the neighboring area.

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    First and Last Experience with this chain

    By

    June 19, 2017

    The room I was in was absolutely awful. The furniture and décor was dated, the carpets were frayed, there was a spider on the wall over my bed when I got there, the room smelled like it used to be a smoking room, the headboard for the room shared a wall with a frequently used stairwell. I tried to change rooms and the hotel was booked for the entire week, so I was stuck here. I brought the issues to the staff and they were very nice about it all, sending an HVAC person to clean the system due to the air quality complaint, and brought someone else down to get rid of the spider as it was too high to reach. The hotel staff were fantastic throughout the week, but that isn't enough to warrant any type of repeat business from myself. I will certainly let other travelers know to avoid this hotel.

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    Fantastic staff and excellent room

    By

    June 19, 2017

    club

    The room was clean and comfortable and the staff provided fantastic service.

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    Exceptional staff

    By

    June 13, 2017

    club

    Everyone was very welcoming and available when needed

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    Decent stay, A Few Issues

    By

    June 12, 2017

    club

    Overall the staff were excellent and professional. I had to request caffeinated coffee be brought to my room because the complementary packets in the room were decaf only. The kitchenette was nice. The few issues I had were that I found an earwig crawling around on the sleeper sofa, which was a bit off-putting. A couple of the towels provided were fraying around the edges. The air conditioner gave off a musky, mildew smell whenever the compressor shut down. There was a sizable gap under the door to the room which let in a significant amount of sound and light from the hallway. This was a problem at night, especially being located close to the elevator where people tend to congregate.

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    Nice staff. Clean

    By

    June 07, 2017

    club

    Very nice staff. Clean room. Nice fire pit outside and free breakfast. Can't beat it.

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    Staff was excellent

    By

    June 06, 2017

    club

    Front desk staff was very welcoming and knowledgeable
    about the area.

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    Service and Accomodations

    By

    June 03, 2017

    club

    Outstanding service from all staff members. The accommodations were outstanding as well!!

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    Excellent hotel and value

    By

    May 29, 2017

    Have stayed at the Staybridge before. I have found it to be an excellent hotel, from the time that you are welcomed by the front desk until the departure.

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