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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.7

    based on 502 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    502reviews

    • 5 Stars
      396
    • 4 Stars
      70
    • 3 Stars
      16
    • 2 Stars
      10
    • 1 Stars
      10

    Nice hotel with poor customer service

    By

    29 March 2017

    club

    Stayed at this Hotel during spring break. Hotel is clean with average bed comfort and an excellent breakfast. Parking is tight but we were able to find parking behind the hotel, not really a big deal. Our room was on the 8th floor and was no a non smoking room but the entire hallway on the 8th smelt like smoke the full three days we were there, not our room, but had to walk through it every time we left our room.
    cons:
    Overall the hotel and facilities were nice, but an AC issue on out last night put a sour taste in our mouth for future stays at this hotel. When brought to the clerks attention, it was just brushed off as an inconvience. Management needs to work in training its staff on customer service.

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    The suite was more sizeable than I expected

    By

    29 March 2017

    platinumelite

    Our overall experience at this hotel was quite enjoyable, if we had had more time to visit, we definitely would have continued our stay at this facility.

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    Great place to stay

    By

    27 March 2017

    Can't complain. Always stay at Staybridge. Always enough room for the family and great to have a clean pool area at all times.

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    Great place to stay; a bit noisy

    By

    24 March 2017

    platinumelite

    This was our first time staying at a Staybridge Hotel. We were pleasantly surprised, even though it was a bit pricey. The morning breakfasts were great. Fresh food, plenty of choices, several hot choices--different menu each day. The staff in the kitchen and rooms were excellent. It was also a nice surprise to have a "Social" where the hotel provided nachos, etc. the evening we were there. It was so nice after a long day of travel. The room appeared very clean, well decorated and well stocked. The beds were so comfortable with plenty of pillows and blankets. There was plenty of room throughout the suite. Our room was a bit noisy due to the freeway nearby and a noisy child next door to our room. Overall, I would stay at a Staybridge again.

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    great hotel

    By

    23 March 2017

    club

    Stayed with family of 6 in a suite, everything clean and comfortable. Enjoyed the pool and the breakfast was better than most hotels, an egg dish and a meat dish, waffles and fruit along with the more common items every day.

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    Staybridge Vacation Stay

    By

    21 March 2017

    Clean hotel, very friendly staff, limited gated parking was only drawback, but highly recommend this Staybridge.

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    Great

    By

    20 March 2017

    platinumelite

    Awesome!! Great stay all around , no problems at all. we will stay there again pretty soon........................................................

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    Wonderful Experience

    By

    17 March 2017

    club

    Hotel staff and amenities were fantastic. Food was great and the rate for the hotel was reasonable. Free breakfast and very close to any type of restaurant you wanted . The mall is in walking distance so are many other off the mall shopping. The airport is minutes away and getting to downtown is about fifteen minutes by highway. Was in San Antonio for a wedding with family and friends. Great place to stay, and I would highly recommend staying at this hotel rather than staying in the more pricey hotels downtown. Free parking an added bonus.

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    Great Service! nice room

    By

    15 March 2017

    Thank you for your hospitality :) Great Friendly staff and a big spacious nice room.

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    Great Place to Stay

    By

    14 March 2017

    I travel to this area quite a bit, and I always enjoy staying at this location, The service and facility is always great and clean.

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    Very nice

    By

    14 March 2017

    platinumelite

    Booked at the last minute to see family in Alamo heugts. Perfect location and the room and staff were excellent. Breakfast was abut chaotic, but that was more a function of the other guests,and not the hotel. I travel 40 weeks per year and these hotels are always in good order.

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    Intermet

    By

    13 March 2017

    platinumelite

    Wired connection good.

    Wireless not a good connection

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