Rated 4.5 out of 5 by 43
Rated 4.0 out of 5.0 by Chema Smoke humor
Good but some some oddors. From this everything Washington great.
This Washington our 4th time with You guys.
January 1, 2014
Rated 5.0 out of 5.0 by Huck58 Excellent service
We love this location. My mother in law is in a nursing home not far away and we can bring her back to our room after lunch and watch movies and visit. It's like having an efficiency apt in the city.
Your staff is always friendly at this location
December 31, 2013
Rated 5.0 out of 5.0 by Jane3333 First Visit to a Staybridge Suite
We spent one night in San Antonio visiting relatives and needed a pet friendly room. We have never stayed in a Staybridge Suite previously, but that will change! Our experience was excellent. The room was well planned with plenty of amenities. The bed was comfortable and the linens and towels very nice. Breakfast was much better than the usual complementary fare. Our every need was well taken care of. The grounds provided plenty of space to walk our dog. Although we stayed only one night, it would be a pleasant place to spend many days.
December 25, 2013
Rated 5.0 out of 5.0 by DC4L Just like home
This hotel is just like home great amenities comfortable bed, spacious rooms, and love the small kitchen. I can actually cook for myself in the room!
December 14, 2013
Rated 4.0 out of 5.0 by Shetland Comfortable room
We were pleasantly surprised at the size of the room. The shower pressure was very good and the bed was so comfortable. Enjoyed having the sofa to sit and watch tv comfortably. Having a kitchen was very convenient. We would definately recommend the Staybridge to anyone and look forward to our next stay.
December 13, 2013
Rated 4.0 out of 5.0 by Lucky9 Very Good Property
Everything was superb, except that the cooling/heating system was inconsistent and variable. Otherwise, it was a very nice stay, and we will return. The entire staff was friendly and helpful. It is an excellent location with numerous amenities.
December 7, 2013
Rated 5.0 out of 5.0 by dalgal another great stay
As always another great stay. Fireplace a nice touch
During the cold evening's, actually enjoyed a glass of
Wine during their happy hour.
December 1, 2013
Rated 4.0 out of 5.0 by JKaren15 Almost perfect!
Hi! This is our 2nd visit to the medical center Staybridge Suites.
The reason for our stay is our kitchen is being remodeled and we couldn't enter while the flooring was installed. That evening our daughter arrived home from college for Thanksgiving. She slept on the sleeper sofa. The sofa was EXTREMELY uncomfortable!! She didn't sleep well at all! If we had realized that, we would have asked for an additional room!
Everything else in the room was great ~ from the layout to the kitchen to theTV'S. Your staff is very professional & friendly-
Including Jen and Daniel and the young woman preparing breakfast in the morning! I also want to thank you for sponsoring a silent auction. Supporting children with special needs and medical concerns is important to me .
Our friends will be celebrating the marriage of their son early next year. I will recommend everything about your Staybridge hotel for their out-of-town guests.....BUT NOT THE SLEEPER SOFAS!!!
November 30, 2013
Rated 5.0 out of 5.0 by AmyB67 Comfortable bed
Nice suite. Quit and relaxing. I would stay here every time it come into town if I could.
November 26, 2013
Rated 5.0 out of 5.0 by hospitalworker Will try more Staybridge
I had not stayed at a Staybridge prior to this reservation.
I chose the location due to proximity to work location for the week.
Nicely greeted, recognized as a IHG rewards member and checked in very promptly.
The hotel property, room, amenities, and overall stay were very nice.
Consider this location if you are staying in the area.
November 18, 2013
Rated 4.0 out of 5.0 by Travelor3 My stay last week
I liked my suite, the bed was very comfortable, the social gatherings were nice and staff very helpful. My only concerns were that I could never get the suite temperature up to 70 degrees after the cold front blew in, and I discovered that my phones were not working in the suite and I had some difficulty keeping a network connection with my work computer.
November 18, 2013
Rated 5.0 out of 5.0 by LisaNurseEducator Great Experience
I stayed while on a business trip to the Univeristy of Texas. Everything was great, I loved the room. The staff were friendly, they recommended great dinning facilities. I have never had a better experience and I travel across the country for business.Thank you Staybridge Suites!
November 12, 2013
Rated 5.0 out of 5.0 by atlantasusan Second excellent stay
Been at this property twice and really enjoyed it both times. Staff is very pleasant and hotel very clean and comfortable.
November 11, 2013
Rated 4.0 out of 5.0 by ExtendedStay Best Extended Stay
Property is well maintained with a great breakfast area. Quite rooms, friendly front desk staff and cleaning staff. Would stay here again.
August 29, 2013
Rated 5.0 out of 5.0 by Penelope08 Great experience all around
This was our first time staying at a Staybridge and my entire family said "we will definetely like to stay here again". The room was great, clean, exceeded my expectations in the kitchen area especially. All the conveniences of home without having to pack everything :) Shopping close by and enjoyed being able to pick up food/snacks so we could fix a late night snack in our room. The pool area was great and next time plan to use the outdoor grills. My grandsons loved the free movies available at the front desk. The reception clerk was very welcoming. The free breakfast had a great selection and there was plenty of seating. I will definetely look for a Staybridge the next time we need to travel.
August 21, 2013
Rated 5.0 out of 5.0 by mwdblue great room
will be staying at this hotel on my next trip to San Antonio
August 19, 2013
Rated 5.0 out of 5.0 by sdchurch Wonderful, as always.
As close to being at home when away. I am very particular about a few things when staying in a hotel and they nailed it after my asking it.
August 5, 2013
Rated 4.0 out of 5.0 by HappyClam Luxurious Home away from Home
Roomy suites, you immediately feel like you're in the comfort of home with neat, modern ameneties/decor, creating warm surrounding. Great lobby, hospitable staff who readily attend to your needs/requests. Nice pool outside. Sumptuous breakfast every morning to start your day right. Would highly recommend to families with kids.
July 13, 2013
Rated 5.0 out of 5.0 by Saul74 Enjoyed my vacations....
Very good hotel , I enjoyed my stay in the week of 4th of July.
Room was clean , the installations were in excellent shape, the employees were very polite and the athmosphere made me feel like at home.
I definitely will stay again in the near future.
Congratulations, keep up the good work.
July 12, 2013
Rated 5.0 out of 5.0 by JD99 Excellent Staff
We had an extended stay of 10 weeks and the staff was extremely accommodating and friendly. Great value and conveniently located.
July 9, 2013
Rated 4.0 out of 5.0 by Musu Comfortable bed and great customer service
Customer service was absolutely the best. My requests were honored and room service was great. I would definitely recommend this hotel whenever you are in the San Antonio, Texas area.
July 8, 2013
Rated 2.0 out of 5.0 by Mitch111 A few minor issues
My family has stayed at this property before and never had any problems. This time, there were a few issues. I was not greeted as a Priority Club member and when I inquired as to whether an upgrade was available, the front desk clerk did not even check....just said there was nothing available. This may have been true, but the casual, flippant attitude is not very good customer service. Our room and hallway reeked of smoke and we were told there was no other room that would not have the same problem. This was very discomfiting as my two-year old has asthma. We were relaxing in the lounge area by the pool, when my son stepped in an ant bed just behind the sofa lounger and was stung multiple times. I informed the front desk clerk of the ant bed and was, once again, surprised at the "could care less" attitude. The one bright spot this stay was the breakfast. The dining room attendant was very pleasant and attentive and got our day off to a pleasant start. Then, upon checking out, I was not offered a copy of the bill and the desk clerk was rather put out that he had to print one for me.
All things considered, a very disappointing stay.
July 7, 2013
Rated 5.0 out of 5.0 by willydee Exellent Staff!
Thanks for Daniel and Schanell for all their help in making special moments for my kids and I!
July 7, 2013
Rated 5.0 out of 5.0 by Dougie65 San Antonio Experience
The time at Staybridge was marred by a mechanical problem with our A/C Unit. But the understanding and quick service by the staff made it only a small bump in the road. Our stay here was excellent even though the property isn't exactly new. We would definitely stay here again with our family.
July 2, 2013
Rated 5.0 out of 5.0 by Saf43 More than I expected for the money.
All the employees were friendly and helpful. Dan (from maintainable) was everywhere always helping someone. Special kudos to Dan.
When in town I will be staying at Staybridge in San Antonio
May 28, 2013
Rated 5.0 out of 5.0 by JSEE Enjoyed the stay
I had never stayed at a Staybridge, but my family and I decided to stay here while visting Sea World for a few days. The hotel and area could not have been better. It was probably 20 minutes from Sea World and had lots of resturants and a grocery store down the road from the hotel. It is right off Interstate 10, so you can be at Six Flags or Sea World or even downtown in a short timeframe. We stayed on a weekend and the area seemed to be quiet. All of the staff we encountered were very friendly. Wifi was adequate for the little bit of web browsing and work I did. The only downside I found to the hotel was that although I was in a non-smoking room the hallway right off the elevator smelled very strongly of smoke, once I got closer to the room though it seemed to clear up and the room was fine. We come to San Antonio at couple of times a year and Staybridge will definitely be on the list from now on.
May 28, 2013
Rated 5.0 out of 5.0 by lunaa great clean place and friendly staff
I don't know anything about the WI FI in this place but I will say that it's clean. The staff is very friendly, everyone from the housekeepers, to the front desk, to the manager. I appreciate this place and the attention they provide to each guest.
April 12, 2013
Rated 5.0 out of 5.0 by armala Very bad WiFi
You need to do someting withe the wifi its very bad. In my 4 days at the hotel never can conect to internet.
April 7, 2013
Rated 3.0 out of 5.0 by claudiaeh Good choice if you don't need Wi Fi
I reserved through your chat assistant and he didn't say the rooms were smoking. When I was informed of this, non-smoking rooms were not available. We had to take the smoking rooms and very kindly we received a discount at check-in. We've been in another smoking rooms with no big troubles, but in your case the odor was too strong. You need to use something for these rooms. We had to keep the windows opened for two days to be able to clear the smoke odor. Very good rooms and beds, breakfast very good too. The biggest issue is the internet service. Impossible to connect to wi-fi in the room. In the lobby area, signal very slow too. We were told there was a trouble those days, but I've seen complaints from another guests from previous dates, so I know this is a recurrent problem. No good hotel can work today without a strong wi-fi signal, period. We use it for work mostly and it was a nightmare. We had to pay a very expensive roaming service to our company to connect using our phones.
April 5, 2013
Rated 1.0 out of 5.0 by fedup1 bad housekeeping
Still the worst Housekeeping in the country. You never know what to expect next. Will not clean your coffee pot or empty the old filters. I checked in and my coffee pot was dirty and had to clean it before using. This makes me wonder how clean the dishes are in the cabinets. Floors in the bathroom are filthy, just wipe a bath cloth over it once and see what I am talking about.
March 13, 2013