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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.7

    based on 402 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    402reviews

    • 5 Stars
      316
    • 4 Stars
      56
    • 3 Stars
      18
    • 2 Stars
      9
    • 1 Stars
      3

    Great hotel

    By

    March 25, 2017

    club

    We stay at this hotel to visit our daughter and grandchildren. There is ample space in the social area as well as our suite to visit comfortably. This hotel is always clean and friendly.

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    Would not stay or recommend this hotel

    By

    March 23, 2017

    platinumelite

    I am an elite member. I always stay at holiday inn properties. This has changed my experience. Was awoken about 1am the first night to children playing in the exercise room. Tried to call front desk but phone not working. So had to get dressed and go to front desk. The front desk is near the exercise room and at 1am they should have been aware of this. Returns the second night to the lobby full of police. Apparently the smoking area is the front door. You cannot enter the front door to the property in the evening without wading your way through the smoke whether it's customers or employees.

    This was really my overall worst experience at a staybridge. I will be looking at other rewards programs with other hotels.

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    Great stay at a great price!

    By

    March 23, 2017

    A great stay with an easy check in and out process. I would definitely use this hotel again for future business trips.

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    Great Value and Service

    By

    March 22, 2017

    club

    Excellent location and nice facilities. Staff was very helpful.
    The one drawback was having the smoker's station flanking the front door.
    Would definitely stay at this place again.

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    Great value for money

    By

    March 22, 2017

    platinumelite

    Great location, not noisy though just off the highways, friendly staff

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    Great Stay!

    By

    March 22, 2017

    club

    My husband and I stayed here for a quick weekend getaway from Houston. We were impressed from the time we pulled up to when we left. The staff is friendly, the grounds are clean and the room is very spacious. We also enjoyed the breakfast and enjoyed the options offered, considering it was complimentary. Downtown is pretty easy to get to. We hung out there and the La Cantera area which is beautiful and about 10 minutes from the hotel. We plan to stay here from now on when we visit. We truly enjoyed ourselves.

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    Excelente Servicio

    By

    March 21, 2017

    Al llegar al hotel el personal que estaba en recepcion fue extremadamente amable, eso fue lo que mas me agrado de la estancia, me hicieron sentir como en casa.

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    Great hotel

    By

    March 20, 2017

    club

    This hotel was great! Nice pool, friendly staff, movie rentals, and hot breakfast. Overall I had a pleasant stay here and would stay again.

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    Family Trip

    By

    March 20, 2017

    platinumelite

    We visited for sea world during spring break. It was probably the best hotel we've visited for a family vacation. If we go back I'll definitely keep this place in mind. Internet was great (over 20mbps) and we enjoyed the breakfast.

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    Excellent Spring break option

    By

    March 19, 2017

    club

    We stayed here for spring break and it was very clean and convenient. Very easy to get downtown and to Six Flags etc. Way better than staying on Riverwalk as this had free parking along with other value added amenities. Would definitely stay here again and at Staybridge Suites in general.

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    Love the room

    By

    March 19, 2017

    club

    They forgot to give me back my ID when reserving a room. Once I came back to check in one of their computer were down which made the wait time longer. Before it was my turn the staff was offering complementary waters/snacks and they were apologetic for the long line/wait to the other customers ahead of me. But when it was my turn they never offered, I had to ask for it myself. Other than the staff at the front desk.... my over all stay at this hotel in the studio room I loved and the kitchen staff was awesome!! Very helpful!!

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    Over all good

    By

    March 16, 2017

    club

    Front desk clerk was kinda rude about one of our keys not working... like we were bothering her that she had to do her job. Not very friendly at all.

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