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    Staybridge Suites San Antonio - Stone Oak

    The Staybridge Suites San Antonio Stone Oak is the perfect blend of upscale extended stay urban hotel located in a relaxing, convenient location just 10 minutes north of the, San Antonio International Airport. Our premier location is close to many attractions such as the Riverwalk, The Shops at La Cantera, Valero Texas Open, Morgan’s Wonderland, Sea World, Six Flags Fiesta Texas, Top Golf, The University of Texas at San Antonio and the Alamo; make it an excellent choice for business travelers and vacationing visitors. Neighboring facilities include South Texas Spine & Surgical Hospital, Methodist Stone Oak Hospital, North Central Baptist Hospital, Tesoro Corp, Baker Hughes, Chesapeake Energy, Cisco Systems, Microsoft, JP Morgan Chase, EOG Resources, Zachry, and Valero Energy. Each of our 135 guest rooms are spacious; apartment-style studio, one bedroom or two bedroom suites; complete with a full kitchen with microwave, stove top, dishwasher and full size refrigerator making it perfect for guest staying more than a few nights. Our guest will be sure to enjoy our 15,000 sq. ft. outdoor deck area featuring BBQ pavilions, outdoor pool & spa, and outdoor living area with fireplace, casual seating plus large screen TV. We also include many complimentary amenities such as high-speed wireless Internet access, hot buffet breakfast and our legendary evening reception.
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    Quick Info

    Hotel Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Complimentary Breakfast Buffet
    • Standard Wireless Internet service is free for all members
    • On-Site Fitness Center Available
    • Complimentary Shuttle Available
    pet policy
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    local guide
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    groups and meetings
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    GETTING HERE

    STAYBRIDGE SUITES SAN ANTONIO - STONE OAK
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    91%
    Recommend This Property

    Overall Experience

    4.5

    based on 264 reviews
    91%
    Recommend This Property

    Ratings Breakdown

    264reviews

    • 5 Stars
      192
    • 4 Stars
      39
    • 3 Stars
      13
    • 2 Stars
      10
    • 1 Stars
      10

    Better than most

    By

    January 19, 2017

    club

    Better than most other hotels Ive stayed for price. Could use more attention to cleanliness of beds,carpets/floors and tub. Noone wants to find someone elses "hair" if you can imagine what Im saying. Nice kitchen area with few managable cookware. At home atmosphere.

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    Disappointed

    By

    January 07, 2017

    platinumelite

    I am a platinum IHG member, so expected fairly optimal treatment. Though one of the reception desk staff was quite pleasant, this stay was my last. The furniture included the same defects as I complained about on my first stay. The bedside table drawer would not stay shut. The sink dripped water on the floor. The garbage disposal did not work. Further,
    1. The room was not well cleaned upon arrival. The drawers had hairs in them.
    2. The kitchen was poorly stocked. It did not contain, for example, a saucepan to boil water for tea or a wine bottle opener.
    3. I never allow housekeeping in the room unless I have removed my pet, for fear she might get out the door as they clean. On Day 1 I asked for no cleaning. The following day I informed the front desk that I would leave the hotel with my pet for three hours, during which time they should thoroughly clean. I returned and they had not cleaned. When I said I would remain in the room with my pet if they would clean immediately, they promised to do so. They didn't arrive so i called again. 45 minutes later housekeeping sent someone to hand me four towels. I called again. 15 minutes later housekeeping arrived to do a "light touchup." I had to sweep the kitchen and bathroom floors myself and request that they be mopped, grudgingly done so. I missed a scheduled appointment due to this fiasco.
    4. To finalize, two cockroaches emerged from the coffee table as I was preparing to leave.

    Posted byCustomerCare
    January 18, 2017
    Hi Hakuna, Thank for your recent stay at our property and leaving feedback. It is unfortunate that some of the amenities in the room like the kitchen wares, tables, and the sink. while room was clean upon arrival, it is regretful that housekeeping was not able to service the room during the stay. In addition, I am sorry if you ever felt that the issues you raised from your previous stay were not given enough attention. IHG aims to always provide the best experience to every guests. And yet again, this did not happen this time. I know that nothing may change your thoughts about your visit but I will share this information with our hotel owners and management as reminder that there are things in the open items for them. Again, thank you for the time you invested writing us a review and for your loyatly as IHG Rewards Club member. Regards, Danelle A Case Manager IHGService
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    Large Suite

    By

    January 04, 2017

    club

    When arriving at my room it was very spacious and had a large kitchen. Bedroom and Bathroom were large and comfortable. Furniture in the living area could have been more comfortable and TV options were limited but great value for the price. The only issue I had was the odor in the room which was strong when first entering, but not too bad as to need to request a room change.

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    Christmas vacation

    By

    December 27, 2016

    I really enjoyed my stay at this property. The staff and the property served my needs very well.

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