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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    90%
    Recommend This Property

    Overall Experience

    4.4

    based on 309 reviews
    90%
    Recommend This Property

    Ratings Breakdown

    309reviews

    • 5 Stars
      213
    • 4 Stars
      50
    • 3 Stars
      23
    • 2 Stars
      12
    • 1 Stars
      11

    Bring your own TP

    By

    May 23, 2017

    club

    Pretty much everything was perfect EXCEPT... the truly AWFUL toilet paper and kleenex.

    It was even harder and more stiff than the kind you find in public schools and government institutions.

    Might as well clean your glasses with tree bark.

    Everything else was very nice and the staff was friendly and helpful.

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    Left early

    By

    May 23, 2017

    club

    We had a 9 night reservation but it was so uncomfortable and not to the standard expected that we checked out early and went to another local hotel.

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    Great Experience

    By

    May 22, 2017

    club

    From the first minute of walking in the door the staff was courteous and helpful and it didn't stop until I left. I liked the setup of the rooms and the kitchen was great. I didn't use it much do to the free food and it was delicious and filling, the free beer/wine helped too. I will definitely stay there again.

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    Nice suite and customer service

    By

    May 19, 2017

    club

    Our suite was a great way to centralize time with our family during our recent visit to San Antonio for our daughter's graduation from BMT at Lackland Air Force Base; the location was easy to access and the staff was very friendly and helpful

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    Home Away From Home

    By

    May 18, 2017

    My family and I stayed at this hotel for 14 days while we were getting work done at our house. This was a very nice place to stay. It had all the amenities necessary to make getting up and going to school/work a breeze. Free breakfast was provided every morning and The Social after work was a nice touch to come "home" to. Having a full size refrigerator was nice and kept us from eating out every day. The laundry facilities were great and people respected each others' property. The staff was extremely friendly and accommodating. The only thing I didn't like was they did not have complimentary travel size or one-use items like toothpaste, toothbrush, etc. so be sure and bring your own. Otherwise, a fantastic stay!

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    Bad Experience

    By

    May 18, 2017

    Bad management. Have stayed at a lot of Staybridge locations. This one was terrible. Beware of broken furniture and Management not caring.

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    Me

    By

    May 17, 2017

    club

    Hotel environment was comfortable, staff very professional, suite comfortable.

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    Comfortable bed and good service

    By

    May 17, 2017

    club

    Everything was good except my second day at the stay I was trying to go back to my room but the card didn't work, went to the front counter and they had checked me out but in the end they were able to fix it in less than 5 minutes

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    Great service

    By

    May 17, 2017

    club

    This is the second time I have stayed at this hotel. The staff was very friendly and helpful. I really like that there was a shuttle to and from SeaWorld. The breakfast selection they offered was very good. It was very helpful to have dishes in the room for us to eat with. I plan on coming back to this hotel when we are in the area again.

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    Good stay

    By

    May 17, 2017

    club

    Enjoyed the fact it was so close to Sea World. We had a tough time with hotwire so when we found this hotel after that it was a nice relief to be in a nice hotel.

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    The pillows where heavenly!

    By

    May 16, 2017

    club

    My stay was very pleasant and I would Recommend IHG hotels to my friends and family.

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    Good social when we arrived

    By

    May 15, 2017

    club

    They had beer on tap and some food items at the social when we arrived. This was nice. Nice hotel and the front desk staff were super helpful.

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