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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    90%
    Recommend This Property

    Overall Experience

    4.5

    based on 421 reviews
    90%
    Recommend This Property

    Ratings Breakdown

    421reviews

    • 5 Stars
      298
    • 4 Stars
      75
    • 3 Stars
      28
    • 2 Stars
      11
    • 1 Stars
      9

    A perfect stay

    By

    2017 五月 25

    platinumelite

    Let's break down the basics. A clean, stocked, functional room with a full kitchen and televisions everywhere. Comfortable beds, clean showers plenty of towels and breakfast! It's all here. This hotel had everything I needed to get my day started and to end my day comfortably. The breakfast is simple but hits the spot and saves me from having to spend money at a restaurant. The staff could have acknowledged my IHG membership status but they were friendly none the less. I had a great stay and will continue to use this hotel whenever I'm in town.

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    Home away from Home

    By

    2017 五月 24

    Excellent Place to Stay with Family.

    I stayed there for 3 nights with my family in May 2017 and it was extremely comfortable and spacious. It was little costly but worth the spend.

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    EXCELLENT HOTEL

    By

    2017 五月 24

    We were impressed with the breakfast. It was really good and had plenty of choices. The pool was nice and the spa was great too. We used the weight room both evenings. The bed was comfortable and the room was spacious. We were just impressed with everything.

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    My Stay at Staybridge

    By

    2017 五月 24

    club

    Wonderful, fun, relaxed. Love to visit again. Staff was very friendly. Breakfast and evening snacks were great.

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    Hardware is good

    By

    2017 五月 23

    Hardware and severice is good. But breakfast is just soso......, and I think i don't upgrade my room.

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    Services and billing software

    By

    2017 五月 23

    club

    The services was great and the staff are very helpful and quickly sort the queries.
    The billing software has issues it charged from my personal card which i used for authorization and also from corporate card that was linked for the payment.
    Although it reverted back on same day but it sacred me for a moment.

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    Overpriced, isolated location...

    By

    2017 五月 19

    club

    - Rooms are good and spacious
    - Breakfast is good, but gets over quickly on weekends (beware)
    - Staff was not courteous at least during my visit
    - Housekeeping is very basic. But ok. They missed it one day in my room (may have been an oversight).
    - For the same price, you get much better service at other comparable hotels in the area

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    Best in San Jose...

    By

    2017 五月 18

    I stay here every other weekend with my two teenagers, and we love it. Been to many different hotels in San Jose, but after finding this place a year ago, we haven't been anywhere else since. The staff is great and I'm treating like family there.

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    Good value for the money

    By

    2017 五月 16

    club

    Overall I was happy with the property... would prefer if they property was able to restrict pets to certain rooms/bldgs, especially the room as my wife is asthmatic. Also think its odd that they have a shuttle that can take you within a 3 mile radius but NOT to the airport that is about 2 miles away...Airport shuttle is a huge plus in my opinion.

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    Comforts of home

    By

    2017 五月 16

    club

    Great place to stay if your stay is extended . I can relax almost like home .

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    Pet friendly hotel

    By

    2017 五月 15

    This was my first business trip in 6 years (I travel about 100 times a year) where I took my dog with me. So it was a completely new experience to me.
    I stayed with another hotel chain for 1 night in Santa Cruz which claimed to be pet friendly. However, you cannot leave your pet unattended, ever. Which defeats the purpose! Not Staybridge! They give you a little magnet that you put on the door to warn that you have a pet in the suite. They leave you alone if you want that, or they'll come in and clean as long as you are there controlling your pet or take the pet out while they are cleaning. Staff will socialize with your pet and exchange stories etc..

    The ONLY negative about this super friendly pet policy, and this is applicable to ME, NOT the hotel, is that my really bad allergies kick into full swing when in the suite. This is likely due to previous pet dander which is hard to see/control. I have a scottie who is hypoallergenic and doesn't shed, so I'm ok with him. But other dogs and cats give me itchy eyes and nose. It's such a mixture of pet dander that antihistamines don't really do it in that environment. Not sure how I can be in a pet friendly hotel AND not have allergies, so as I said before, this is MY issue :)

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    Great property

    By

    2017 五月 14

    Im mostly a business traveller. Clean room, quality sleep, well connected internet access are what i found at this property. Great professional, friendly and willing to help attitude is great at this property as well.

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