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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    97%
    Recommend This Property

    Overall Experience

    4.8

    based on 497 reviews
    97%
    Recommend This Property

    Ratings Breakdown

    497reviews

    • 5 Stars
      437
    • 4 Stars
      42
    • 3 Stars
      9
    • 2 Stars
      4
    • 1 Stars
      5

    Front staff to the rescue

    By

    25 marzo 2017

    club

    I just left the hospital checking on a family member and was trying to make a reservation via the app but my brain was fried. I called and Jacob took care of it. All I had to do what get there and pick up the key. Thanks for being supportive and making my stay worry free.

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    Wonderful experience

    By

    22 marzo 2017

    Staybridge Suites was a pleasant surprise. Clean and well maintained area and friendly professional staff. highly recommend it.

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    Great Stay!

    By

    20 marzo 2017

    club

    Great staff. Good breakfast. It has a pool which we didn't see on the website. It's "indoor", but the windows have openings in them that don't close, so it helps keep it well ventilated, but a little cold when the weather outside is brisk.

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    Great Value

    By

    20 marzo 2017

    club

    We made a last minute decision to bring the kids along on the trip and were glad we did. The suite was roomy and everyone had a great time. The only negative was that the indoor pool was somewhat open to outside and it was too chilly to take the kids swimming, but the pool would have been very nice if the weather was a little warmer.

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    Best hotel stay

    By

    18 marzo 2017

    club

    We loved this hotel! Everything was near perfect and we are planning our next trip there already! Pool does has open windows so it's kinda chilly in the pool area. Free breakfast, AND free dinner with complimentary beer and wine. The room was great and you get all this for a great price!

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    Beautiful BUT...

    By

    16 marzo 2017

    Beautiful hotel at awesomely convenient location. The staff was friendly and the beds are comfortable, BUT, it's never a good idea to overpromise and under deliver. I was offered a breakfast bag because I had to leave early (30 minutes before the breakfast buffet opened) but it never came. This would have been fine, b/c I brought my own, but my kids were looking forward to having the breakfast that they were promised. NO BUENO!! Also, having to wait until AFTER 7a to extend checkout is ridiculous. I had to leave for the mtg by 7:15a, so I had no choice but to pack up and checkout. That was not what I was told during check in the day before. Additionally, the living room chair (not the couch) looked like something you would find at a garage sale, that had been sun-warped. Overall, NICE still, and worth considering the next time I'm in Tyler, BUT, the above needs to be addressed if Stay bridge wants to be the ONLY consideration in town.

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    Excellent Stay@Staybridge

    By

    14 marzo 2017

    This hotel is a great hotel very clean the staff is friendly , it makes you feel like you are at home ....only away from home. I didn't want to leave ....I wanted to stay 2 or 3 more nights ....but I had to go ....Excellent Hotel

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    Great hotel

    By

    13 marzo 2017

    Very clean and the social is great! Never had a complaint about my stay.

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    Stay

    By

    13 marzo 2017

    I loved the suites and everything about the rooms except the pillows, they were way to soft.

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    Great stay

    By

    12 marzo 2017

    I always stay here it's warm and inviting I look forward to my next visit

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    Clean place, friendly staff

    By

    11 marzo 2017

    club

    People are always and the room is always nice and clean

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    RN

    By

    11 marzo 2017

    Bed quite hard but otherwise comfortable and quiet.

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