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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    91%
    Recommend This Property

    Overall Experience

    4.5

    based on 774 reviews
    91%
    Recommend This Property

    Ratings Breakdown

    774reviews

    • 5 Stars
      522
    • 4 Stars
      155
    • 3 Stars
      54
    • 2 Stars
      30
    • 1 Stars
      13

    Good value

    By

    December 09, 2019

    Worth the cost for a few nights but not an extended stay

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    Great suite poor staff experience

    By

    December 04, 2019

    I served on active duty military on Langley air force base a few years ago any got married in Williamsburg va and decided to come back down for my anniversary. That being said I found this hotel which was not too far from the base. I stayed for 3 days and I liked it up until the last day. I liked the way the suite was set up and how clean everything was. For breakfast they had sausage patties, eggs, cooke up oatmeal in a large pot, with a few condiments, waffles, all of which were pretty good minus eggs that tasted a little weird just me and my wife's opinions. The reason I had to give 2 stars is because on my last day before I had checked out the staff went into my room and took my phone out and left my room open, exposing my valuables to theft. Their reason was they thought I was gone but I had not checked out and my phone was in the room so I did not understand that explanation. Never had anything like that happen to me that's why I give 2 stars.

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    quiet room

    By

    November 20, 2019

    platinumelite

    We had a good stay. Breakfast could definitely use some work. The food not the staff. All staff were very good, positive and friendly.

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    Needs updated

    By

    November 19, 2019

    club

    Our room and our couch were dingy and dirty looking. The bed was not the greatest and the pillows were awful. We were able to check into our room several hours early. The lobby is nice and every member of the staff that we met was friendly and helpful.

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    Update needed

    By

    November 18, 2019

    club

    Upgrading was ongoing during my stay, when completed it will be a great place to stay

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    breakfast

    By

    November 14, 2019

    the only problem was staff on their phones/cleaning with the same gloves preparing food ... gross (take them off and use clean ones with food .. I'm sure the hotel can afford them

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    Great stay in Virginia

    By

    November 12, 2019

    Came to the peninsula to see a couple of concerts in Hampton. Wanted to stay closer to the Coliseum but this ended up being better. Thank you, for a real good time.

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    Excellent

    By

    November 12, 2019

    Very clean and the staff was some of the most friendly hotel staff I've experienced.

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    Overall room

    By

    November 06, 2019

    club

    Enjoyed the stay, it was the perfect size and layout for our two day stay. We are a family of 5 with 3 adult sons and one has a girlfriend who stayed with us.

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    Comfortable bed, nice hotel

    By

    November 06, 2019

    club

    Stayed one night with my mother and dog, and was a good experience. No problems, all staff very nice. Would recommend.

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    Staybridge Newport News

    By

    November 04, 2019

    Very nice and relatively easy access from the interstate. Ample parking though a u-turn is needed to get back to the hotel on a side street. Pool was undergoing renovation but I was not advised of this prior to arriving nor during the booking process.
    Great staff and quit neighborhood. I reported some maintenance issues but they went unresolved.

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    Excellent Hotel

    By

    October 30, 2019

    This is an excellent hotel. It was very reasonably priced. Very safe location also. I was meeting my daughter for the weekend. When I checked in, they informed me that they had upgraded me to a suite. It was a lovely set of rooms. My daughter and I enjoyed it so much. I will stay at this hotel when I’m in town. Wonderful staff also. Everyone was so friendly.

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