Staybridge Suites Cranbury-South Brunswick

ByCranbury

ตุลาคม 26, 2568

The property is very run down and in desperate need of repairs and updating. The carpeting in the hallway was bucked up and smelled of mildew and pet urine. Almost every room in our suite had damage to the walls and doors. Having stayed in Staybridge Suites in other places around the US and had a great experience, this was highly disappointing. The price for our stay was astronomical given the quality of the accommodations. In the past, I would have chosen a staybridge above another brand simply because I have always had great stays and no concerns regarding cleanliness or safety. This is no longer the case.

Disappointing Stay for an IHG Property

ByLanece

ตุลาคม 22, 2568

The lobby and hallways were clean and the property was quiet at night, but overall this stay fell short of the quality I’ve come to expect from IHG.

When I called ahead to check on early room availability, the front desk didn’t even ask for my name or confirmation number before saying nothing was ready. At check-in, I learned my “pre-pay and save” reservation had never actually been charged, which created a frustrating situation budget wise.

The suites felt dated, and when we opened the pullout couch a mouse ran out — with no sheets or blankets provided. It took two late-night trips to the desk to finally get bedding instead of just pillow cases, and no apology was offered. Breakfast the next morning was sparse and slow to be restocked even though the dining area wasn’t busy.

I’ve stayed at many IHG properties and usually feel confident choosing this brand, but this experience didn’t meet those standards.

Loved it.

BySergio

ตุลาคม 11, 2568

I stayed 4 nights and it was a very comfortable stay with no noise or any inconveniences at all. The suites have a nice kitchen area so it feels like home. The pool was closed because of the season so hopefully when I am there again it will be open to enjoy the outdoors.

Awful. Will never stay again

OlehJeff

กันยายน 28, 2568

It’s like they put zero dollars into this hotel in the last 30 years. I saw a bedbug and the carpet is so old and stretched out and ripples down the hallway. I can’t believe no one has fallen and sued them.

Mixture of urine smell & marijuana is overwhelming

ByMozzie

กันยายน 22, 2568

This hotel needs some major updating. No only did it smell like a mixture of cat pee and marijuana, the carpet is pulling up in places and I don't think it's ever been changed. I have stayed at this hotel many times over the years since I have relatives in the area and I guess it changed owners and they don't maintain the property. Sad, it used to be so nice. Won't be back.

Need major renovations

ByJ D Desai

กันยายน 14, 2568

Front desk was so unpleasant and nothing courteous hotel need major renovation it’s run down

Stay Bridge at Cranbury South Review

ByAlan G L

กันยายน 13, 2568

Roach infested. A/C didn’t work. Not clean. Smelled Ransid.

Leisure Visit

ByNitram

กันยายน 03, 2568

Nice solid middle of the road property. I was in/out for one night, so didn't use any amenities. The patio area looked quite nice from my window. Decent price. Wish they offered a beer in the pantry.

Stay away from Staybridge suites South Brunswick

ByNittanylion

สิงหาคม 29, 2568

Property not well maintained, dirty sofa and bathroom, rude staff, good luck finding them at the front desk, if you do need them. Keys always get demagnetized. Choose other hotels if you can, I hope IHG pays attention to their franchise

I would do yourself the most by not considering th

ByMonika

สิงหาคม 26, 2568

Rude unprofessional front desk staff, suites have kitchen where dishwasher and sink are clogged and broken. Refrigerator broke 3 days in, and we had to throw food to garbage. Front desk staff Ali told me to use outlets for one object only because this hotel is not for businesspeople. Cleaning ladies are unhappy and rude: they make you feel guilty when you are asking for towels or toiletries - give you looks and start whispering some words on other language and give you dirty looks.
My child nearly died from DKA she went into after food poisoning. Food offered is garbage that my dog refused to eat.
When I told them she had food poisoning, I was told "then go buy better food."

No greetings. When I came, I was told I must be grateful that I get the last room, meanwhile IHG direct reservation had rooms available. I asked to extend reservation and was lied to stating "hotel is sold out" while its nearly half empty. I went online and booked what I need.

Room cards are not working and must be changed several times a day.

Pool is dirty and unsupervised!

No nice approach. Rude. Unhappy. Liars at front desk! Anger and hostility issues is above tolerable!

Diamond member disgusted

ByCinimoo

สิงหาคม 25, 2568

Worst IHG I have even been too. Very dirty and nasty. Clearly not being cleaned.

Key problem

Byamoredude

สิงหาคม 09, 2568

Everything is good , just only the keys is doesn’t