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Staybridge Suites San Antonio Sea World

10919 Town Center Drive

San Antonio, Texas

78251

United States

Check-in: 4PM

Check-out: 11AM

Usia Check-in: 21

Email Hotel

1 210 7671100

Chat

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HUBUNGI RESERVASI

San Antonio Sea World 10919 Town Center Drive

Keuntungan Memesan Dengan Kami

ความคิดเห็นจากแขกที่เข้าพัก
การแสดงความเห็น และการให้คะแนนแต่ละครั้งที่เราได้รับจะมีการตรวจสอบ เพื่อให้มั่นใจว่าเราแสดงเฉพาะข้อมูลที่ได้รับจากแขกซึ่งเข้าพักจริงในโรงแรมของเรา
87%
แนะนำโรงแรมนี้

ประสบการณ์โดยรวม

4.3

ข้อมูลจาก 719 การแสดงความเห็น
87%
แนะนำโรงแรมนี้

Ratings Breakdown

719การแสดงความเห็น

  • 5 ดาว
    479
  • 4 ดาว
    116
  • 3 ดาว
    52
  • 2 ดาว
    40
  • 1 ดาว
    32

Stay somewhere else

By

พฤศจิกายน 20, 2562

platinumelite

Bed felt old and I thought I would wake up with a back ache but I didnt. The carpet was old and not flat I was afraid to trip. No coffe creamer or sugar or plastic cups for coffee. The coffee pot was old but still worked but all I could have was black coffee since no creamers or sugar in room. The sofa was old and uncomfortable. No paper that listed the channels available. The walls were very thin you could hear the ambulances constantly. This room was free with m uh points and my husband wanted to leave after 30 minutes but we stayed. Wont stay her again.

อ่านเพิ่ม
อ่านน้อยลง

Good place to stay

By

พฤศจิกายน 18, 2562

platinumelite

Nice hotel, clean, friendly staff. Near to highway,

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Sgt Maj

By

พฤศจิกายน 14, 2562

We had another great stay at this property! We also witnessed the Operations Manager Amber stay late to work for her kitchen crew that called off. She set up the nightly meal in a great manner and focused on all of her guests. It was one of the socials that we have ever seen. She had a great attitude and was truly focused on exceeding her guests expectations. Thank you Amber!!!

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Staybridge

By

พฤศจิกายน 10, 2562

club

Overall satisfied. With 3 young kids under 6 years old, everything is put to the test. It was nice to have an area outside to let them play without a danger of running into the street. The "heated"pool was not very warm, when I mentioned it to the front desk it was adjusted. Unfortunately we left the day it was adjusted. :(

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Amazing staff!

By

พฤศจิกายน 06, 2562

club

Front desk staff was friendly and helpful. My room had a slight odor in it but overall felt clean. I appreciate having visible security in the parking lot when I arrived late at night. I will definitely be staying here again in the future.

อ่านเพิ่ม
อ่านน้อยลง

Excellent rooms low quality customer service

By

พฤศจิกายน 06, 2562

The rooms are comfy, spacious, clean and well organized a little outdated but no big deal. Customer service is really awful they don’t really care or demonstrate concern for the customer. My issue was not addressed nor did I receive an apology. Won’t be returning anytime soon.

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SeaWorld trip

By

พฤศจิกายน 06, 2562

club

Solid 3 star hotel. Breakfast is good. Local cable TV. Comfortable beds but a bit firm for my taste. Shuttle will take you within a 5 mile radius so we didn't have to pay to park at SeaWorld. Small store in the lobby for frozen pizza, canned soup etc. Is reasonably priced like a convenience store. Some hotels will really mark that stuff up a lot so that was nice. In room DVD player and a small selection of movies in the library.

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Surprised

By

พฤศจิกายน 06, 2562

club

I was very disappointed about this location due to the prestige name of a Staybridge, I have always enjoyed my stay at these hotels due to the quality and care they provide. This location was very different and of older quality. Upon arriving, the front desk was rude and seemed stressed or something. He checked me in and asked for my ID, which was normal but he refused my government ID and asked for a different form of ID in a cold manner, due to my government ID not being acceptable according to him, which was weird since other locations view it fine. I was caught off guard but continued to comply. He seemed mad or bothered by something. The elevators were a bit sketchy due to making weird noises. Upon entering my room, it smelled pretty bad like feet or old cheese. The room seemed older and I was provided with fewer towels that normally come with rooms and this time It was two people, not just myself. The dinner was very salty than was necessary, speaking to a person who likes salt, I had to add extra ingredients to try and eat it. I did enjoy the breakfast, which was a good selection and the bacon was amazing. The atmosphere was a bit dark than what I'm accustomed to with Staybridge. I understand that they would be doing remodeling but the customer services needs to be improved.

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Hotel Room Condition - Poor

By

พฤศจิกายน 01, 2562

Hotel is well past its prime, out-of-date, rooms are worn out (carpet, beds, couch, kitchen, bathrooms), internet is poor to non-functioning. Front desk staff, cleaning staff are pleasant and capable doing best with very poor accommodations

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Service

By

ตุลาคม 29, 2562

Awesome staff, convenient to highway and restaurants. Even though pets were allowed you didn't know they were there until you actually saw them. Some hotels has that pet smell and this one didn't. Thank you

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Love it!

By

ตุลาคม 23, 2562

We have never had a bad experience at Seaworld location. We have even forgot items and they held it for us until we could pick it up.

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thoroughly enjoyed our stay!

By

ตุลาคม 17, 2562

platinumelite

The staff and the suite we stayed in were great. the beds were so comfortable - i slept like a baby! the breakfast options were immense ...so much to choose from!

my only critique is there was a slight "fishy" smell every time the AC turned on and the master tub did not drain very well (i was almost standing in ankle-deep water each time i took a shower). they were minor inconveniences compared to the great quality of everything else, so i did not report it.

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