320 Arena Road
Sulphur, Louisiana
70665
United States
Check-in: 323h
Check-out: 12PM
Idade para o check-in: 18
Ao reservar diretamente conosco, prometemos que você sempre terá o menor preço on-line. Caso você encontre um preço melhor em outro lugar, chegaremos a esse preço e ofereceremos cinco vezes os pontos do IHG™ Rewards Club, até no máximo 40.000 pontos – para que você possa se concentrar em sua estadia, não nos seus gastos.
Seu apartamento está garantido.
Não cobramos taxa de reserva ao fazer reservas diretamente conosco.
O IHG leva a sua privacidade a sério e trabalha para proteger você. Todas as informações pessoais fornecidas são criptografadas e protegidas.
Comentários dos hóspedes
Todas as informações recebidas são verificadas, para garantir que apenas dados enviados por pessoas que realmente se hospedaram no hotel sejam publicados.
93%
Recomendar esta propriedade
Experiência geral 4, 6
93%
Recomendar esta propriedade
|
Camas desconfortáveis e horríveis para fazer reservas
ByNoel
janeiro 07, 2025
Eu estadia neste hotel pelo menos duas vezes por ano e não tenho problemas, mas desta vez foi muito frustrante. Eu fiz uma reserva com 2 semanas de antecedência e quando liguei para alterar a reserva para uma noite, fui informado que não poderia fazer o check-in mais cedo. Fui informado que precisava ligar na manhã da chegada e que estava quase 4 horas de distância. Liguei novamente e uma gerente atendeu. Eu expliquei a ela o que estava acontecendo e pedi para não cancelar. ligaram para confirmar meu quarto , mas ainda assim estavam errados na reserva com uma cama de solteiro em vez de 2. Finalmente consegui fazer o check-in antecipado, mas o conforto das camas está ruim. Dormi no chão a maior parte da noite. Eu fiquei no quarto 300 no ano passado em uma cama queen size e foi bom, mas o quarto 303 com camas de casal desmorona no meio. Não sei se os colchões foram atualizados, mas terei que pensar sério em me hospedar aqui de novo
Comfortable bed but needs firmer pillows
PorSara
janeiro 01, 2025
This was a lovely, quiet room with a comfortable bed. However the pillows smash flat (not firm enough). Also, when I arrived the TV remote didn't work and the batteries were beginning to corrode in it and had to be replaced. Would recommend this be added to the cleaning person's checklist to ensure TV is working at the end of each guest visit. Staff was super polite and responsive. Loved the big refrigerator but was not informed that I had to turn the ice maker on to get ice (no other ice machine in the building).
Great experience!!
PorAnthrony
dezembro 31, 2024
Great staff, very clean. Overall great experience.
Ótima localização e ambiente confortável
ByPeezy
dezembro 26, 2024
Overall a great place to stay with friendly staff and a clean place!
Awesome Place!
ByTommyA
dezembro 24, 2024
Warmly greeted by front desk girl, who was only on her 2nd day. Tammy, the manager, came out and also was warm and welcoming and thanked me for being a club member! The room was super clean and spacious. Restroom was massive and well lit. Hotel is conveniently located near restaurants and grocery stores. Highly recommend to anyone and can not wait to stay here again!
Manager Tammy doesn't know how to do her job and no other management was available. Lauren was very polite, nice, and professional and so was Monique!
ByLuis Romero
novembro 23, 2024
We had some issues with some reservations The manager Tammy had no idea what the hotel policies/regulations were. We were told several times by Tammy that we would receive a call back, as she was reaching out to the owners. We never did receive a call back. I don't believe there was ever a true intention to return our call.
Monique was very helpful and so was Lauren. They did whatever they could to remedy our situation. Without a manager present, they were limited to their abilities, but they were very nice and professional.
Don't get the big suite!
ByTaTaco
outubro 31, 2024
Don't get the "big" suite! I didn't ask for it either, but there are many problems with this room. At face value, the living room is nice, but nothing works.
No Hot water
ByCorey F.
outubro 30, 2024
Our room for that day, which was room 106, did not have any hot water. We told the front desk about the issues,only to get, I am so sorry. I will not be back to this hotel. We was only here for a baseball tournament, other wise we would have stayed in Lake Charles hotels.
Ótimo lugar para sua estadia!
ByFID29
outubro 29, 2024
I have been staying at this place for months while my house is being repaired and it is a fantastic place to stay friendly friendly people great staff and location is great too.,
Comfortable bed and plenty of space I the room big bathroom and over all great stay
BySuazo
setembro 10, 2024
This place has the location the access to the road and the space of the room like no other near or close to it and specifically the price and you are so close to the golden nugget or L’Auberge if you wish to gamble and it’s only 14 minutes away you can beat that and also close to the best seafood . Fantastic stay. Will come back very shortly to have an experience like this. 9/7/24-9/9/24 great place
Plumbing issues led us to this hotel
PorEmsy
setembro 10, 2024
This location has become our go-to when we have plumbing issues at our rental which is right down the road. We would go to no other hotel even though the internet here is rather slow and I can't work from home as I need to
Os funcionários foram muito simpáticos e educados!!!!
ByTammi55
agosto 30, 2024
Minha família e eu estávamos viajando do Texas para a Georgia, e decidimos que precisávamos fazer uma pausa e descansar. Entramos aleatoriamente no Candlewood Suites, esperando que ele atendesse às nossas necessidades, depois de uma experiência ruim em uma estadia anterior em outro hotel. na noite anterior, e quando vos diria que correspondeu a todas as nossas expectativas e ficámos extremamente satisfeitos!!!