10 Benjamin Rd
Waterloo, Ontario
N2V2J9
Canada
Check-in: 323h
Check-out: 12PM
Idade para o check-in: 21
Região do Aeroporto Internacional de Waterloo 9.32 MI/ 15 KM
Ao reservar diretamente conosco, prometemos que você sempre terá o menor preço on-line. Caso você encontre um preço melhor em outro lugar, chegaremos a esse preço e ofereceremos cinco vezes os pontos do IHG™ Rewards Club, até no máximo 40.000 pontos – para que você possa se concentrar em sua estadia, não nos seus gastos.
Seu apartamento está garantido.
Não cobramos taxa de reserva ao fazer reservas diretamente conosco.
O IHG leva a sua privacidade a sério e trabalha para proteger você. Todas as informações pessoais fornecidas são criptografadas e protegidas.
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Waterloo - St. Jacobs Area"/>
Comentários dos hóspedes
Todas as informações recebidas são verificadas, para garantir que apenas dados enviados por pessoas que realmente se hospedaram no hotel sejam publicados.
90%
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Experiência geral 4.4
90%
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Real disappointment
ByGood and clean
9月 24, 2025
Stayed here for 8 nights sept 13th,2025.
What a disappointment. I stayed in one of their long term stay suites that had a kitchenette. The service was not reasonable. Housekeeping was sporadic and inconsistent. They charged me an extra $10 for internet. Made an enquiry and was told a manager would call me but of course no one calls. Spoke to front desk and they said someone may or may not call. I have stayed at over 100 Ihg properties and never been had this type of service or communication break down. I think after 24 years of the IHG brand I am going to try the Marriott ‘BonVoy’ platform. Can’t get a call back regarding an over charge of $10 after spending close to $2,000 for 8 nights. Your loyalty doesn’t matter. When it doesn’t try another brand.
Salão
ByJim Mac
9月 14, 2025
It was a very nice room, quite spacious and clean. Great location in St. Jacobs.
Hospede-se
BySkin
8月 29, 2025
Very good accommodations and friendly staff. Close to theatres and the market.
Comfortable Room, Great Breakfast
ByAudrey
8月 23, 2025
I stayed for one night with my mother. The room was very spacious and comfortable. I would have liked to be able to stream or cast Netflix or another streaming service but, other than that, we had a very nice stay. The breakfast was very good, no just plain/boring continental offerings. All the staff were attentive and lovely.
ByConroy
8月 13, 2025
Room was great. Location perfect especially if you want to enjoy the farmers market. Biggest issue was the pool is shared with the holiday inn, and was absolutely disgusting. Very cloudy and large clumps of hair floating everywhere. Was a very uninviting pool to say the least. Other then that everything was great.
Excellent hotel l
ByElias
8月 11, 2025
Thank you very much. It is a very nice hotel with excellent customer service
ByStew
8月 08, 2025
We enjoyed our 3 night stay here very much! Our room was kept very clean and well stocked with supplies. The breakfast was average but it was nice to have proper cutlery.
Our only complaint however was that we were told about the $100 Rider placed on the room upon arrival however we were not told it would take 3-5 business days for it to be reimbursed. This was not satisfactory especially being Elite Members.
Worth it for the cost? Not really
ByJessallica
7月 20, 2025
Stay for the cost is not worth it IMO. Room lacked basics and appeared to be missing some fundamental components I.e no coffee in room, no soap etc. I was gawked at by the night security guard whom appeared to hid behind a vehicle and it wasn’t until I confronted him, he left,
Lighting was poor, bathroom had water leaking overall it was meh
Excelente hotel
ByDONNA
7月 13, 2025
One of the nicest chain hotels I've stayed at. The suites are perfect for families or business. Rooms were extremely clean and kitchen was well stocked if you wanted to make your own meals. Great location to visit St. Jacobs.
Exercise room and breakfast are very good
ByPatD
7月 12, 2025
The hotel is nice, the free breakfast is pretty good and overall our stay has been very good.
My only complaint is the couch in the suite is very uncomfortable and although I requested for someone to swap it out, no one ever got back to me. We have been staying so far over 60 nights and that couch is horrible.
Also I really wish someone had provided us accurate information on how to maximize our IHG points due to the length of stay.
Alex
ByAlex
6月 26, 2025
Very comfortable stay! Agents were so helpful and everything was easy. Very clean room with many amenities.
Great location, enjoyed our stay.
ByDaniB1015
6月 23, 2025
We had a great stay here for a wedding in June. Location is fabulous right across from the St Jacobs Market. Beds were also comfortable and it was nice to have a separate living room space.