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95%
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整體經驗 4.7
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Staybridge Suites Columbus Polaris
9090 Lyra Drive
Columbus, Ohio
43240
United States
入住： 3下午
退房：12下午
入住年齡：21
Columbus Polaris 9090 Lyra Drive
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NOT MY BEST STAYBRIDGE STAY
ByKDFEEZ
1月 27, 2023
I have a ton of points and was not recognized as a Platinum Elite Member other than a little sticker on my key folder. Additionally, I was not offered water as I am at every other IHG hotel I stay in.
But what made this stay get off to a bad start was, at 2:50 PM (10 minutes prior to check-in) after having driven 8 hours, my room wasn't ready. Still being cleaned. The front-desk associate was pleasant and understood my frustration. So, we left, went to a local store to pick up some items, and sometime around 3:15 PM (15 minutes AFTER check-in time), I was alerted the room was ready.
The indoor/heated pool was about 74 degrees which is great if you're swimming laps, but not so great if you're just wanting to relax in water while it's freezing outside. Keeping this water in the low-to-mid 80 degree range would be appropriate.
The room was great. The breakfast was great.
I'll stay again, but with my current status, I'll make sure to request early check-in.
Don’t leave anything behind, you will not find it
ByOuma96
1月 21, 2023
As a Diamond member, this is my 1st bad review ever!! I left my medical pillow in the room at the kitchen to be exact, so once you’ll open the door you’ll notice it. Came back the very next day, was told by the front desk that was my fault I should be responsible for it and if that pillow count for you, you shouldn’t left it behind at the first place.
Excellent
ByBeetoJr35
1月 05, 2023
This place was excellent, the staff was amazing and the atmosphere was second to none. In our brief stay, the experience was great, the hotel was very clean, staff was very friendly and you can actually tell that they enjoyed their jobs and helping people with their needs. This will be our preferred spot when coming down to Columbus OH moving forward.
Wireless was down and no hot water for showers only luke warm water
ByAbarringer
12月 27, 2022
Nothing, only Luke warm water in the shower and no wifi, was told by your front desk app that "our router sucks". I demand money back and was told a manager would contact me the next morning and you people blew me off. Never staying here again. You can't even provide hot showers. Unreal
Quick stop
ByParma60
12月 18, 2022
Went to experience Columbus area at christmas time all was great look forward to returning and maybe try St Patricks Day
Nice place
ByVadi1
12月 12, 2022
I am a Diamond Elite member who travels often and my experience at this hotel was a good experience. Checked in and was given the keys and off I went. Woke up refreshed before checking out.
Large rooms and welcoming staff
ByLakers1kc
11月 21, 2022
The staff was great and the rooms were very large. We took full advantage of the kitchenette. The indoor pool area and water temperature were cold. The bed comfort was average and the breakfast was average.
clean and comfortable
ByJEL58
11月 21, 2022
Convenient location, nice room, good service and tasty breakfast. Unfortunately the sofa bed wasn't very comfortable - probably none of them are. I would stay here again and also would recommend to family and friends.
Staybridge Suites Stay
ByLord Farquad
11月 17, 2022
The staff could use improvement on accommodating guests. For the price and how nice of a stay it is, it feels no different than being greeted at a regular hotel where you can save your money.
Great Hotel. Needs better security.
ByBrad
11月 13, 2022
Hotel was great. The parking lot needs better security. Theft in the parking lot caused us to go to another hotel. Otherwise I would have stayed here longer.
Clean, updated, roomy, and cozy beds!
ByMs.Wright777
11月 08, 2022
Please chose to stay with Staybridge! The stuff are wonderful and friendly! Rooms are freshly updated and clean. Free wifi, laundry, parking, and laundry facility! My family enjoyed our stay so much that we want to make it a routine visit and stay! Very affordable for what you get.
Welcoming staff and clean rooms
ByLargocarne
10月 31, 2022
I was greeted warmly upon arrival to the hotel and front desk staff made sure I was able to enjoy the social hour snacks and drinks provided for guests before they closed social hour. My room was clean and room service did a fantastic job of keeping my towels, hand towels and other stock items updated. I enjoyed having a kitchenette where I was able to cook some of my own food and a full size refrigerator to keep all my food in.