Staybridge Suites Kansas City-Independence—

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Kansas City-Independence"/>

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整體經驗

4,2

根據 1183 評論

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1183評論

5 星級
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97

2 星級
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1 星級
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ByBe careful with IHG

setembro 27, 2025

I was charged twice for my extended night stay, once for keeping the same room #309 and a second time for reserving the extra night on phone for room #143
No replies from the hotel management and IHG gives a run around with 24 to 48 hours service, count your fingers if they give you a handshake

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Off the beaten path

ByStewMo

setembro 15, 2025

we chose to stay outside of the city and was worth it to avoid city noise

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Sleeping in the car would be a better experience

ByFrustrated

setembro 08, 2025

Called ahead to ensure there was a room available and it was ok for me to check in after midnight. Arrived to doors locked and no one at the front desk. Waited outside with my luggage knocking and calling. Finally was let in. The woman was not making sense. She told me there were no rooms available and that my reservation was for the next day despite me having a confirmation code and email stating otherwise. Finally got a room after 30min. Bed sheets had large black stains near the pillows. Didn’t think the person at the front desk would be able to comprehend anything I told her at this point so I put a towel down and decided to bring it to the person’s attention in the morning. When I tried to inform the person at the front desk in the morning about the issues the previous night I was met with a blank stare. When pressed further they just said they will let the manager know and to have a nice day. Horrible experience.

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Great stsy

ByWaltCS

setembro 04, 2025

Everyone was great to work with, you have a super good staff!

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我們的住宿

ByKelton

agosto 29, 2025

Short stay for me and my family as we were getting some renovations done to our home. The kids enjoyed the pool and wifi connecting was phenomenal

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Trip to Kansas City

布拉德

agosto 28, 2025

Only good thing was conveniently located for our needs. Room could use an upgrade,carpet torn in a few spots, curtain above A/C was torn badly and door latch coming off and bath room sink was clogged but I fixed myself. White dog hair on floor (part that had no carpet)Was mostly quiet area until next to last day. My wife likes to set by the pool and read but on Thursday there was some unruly kids jumping off ledge of hot-tub into pool and splashing everywhere. She did complain but nothing was done about it. Did forget personal item in room that I had hidden from housekeeping if the had entered during our time out so contacted hotel but was greeted with sarcasm and disrespect. Never received call from management abut concerns or to explain were item was. Only was meet with same answer " Housekeeping never found anything" Well it was hidden.

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All around best hotels

ByBrandon

agosto 25, 2025

I have been choosing ihg hotels for about 10 years now. Ive always been greeted with a warm welcome and employees are always respectful. Ive mainly stayed at staybridges and they have always had a great breakfast with great selection. I will always recommend everybody i know to staying in an igh hotel. Also to all reading this review dont forget to sign up with their rewards as its nice to earn some free nights through earning points.

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Stop smoking Pot in rooms

ByMidway

agosto 24, 2025

Nice place.. to much burning marijuana.
Clean up that I would definitely stay long and more often. People should know what they are getting into. If they don’t mind the smell I would give it higher marks. My only complaint

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我的住宿

ByMomatt

agosto 17, 2025

Even through i had some issues i will still choose this hotel to stay at once i made the complaint and provided the issues the front desk staff informed the supervisor so hopefully my next stay will be better

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住宿的好地方

ByBluSkies

agosto 12, 2025

I visit here often and need a place to stay care for my mother in Independence. She is 97 and I live 3-4 hours away so go there often.

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MARC

ByMARC

julho 29, 2025

IT WAS OK PEOPLE WAS GREAT I THINK YOU SHOULD PAY SOME ATT. TO THE POOL IT WAS KINDA DIRTY MAYBE SOME MORE SOCK OR BLEACH. THERE WAS FOOD LEFT ON TABLE UNDER THE GAZBO AND THE NEXT MORING WAS STILL THERE HAD MAGETS ON THE TABLE THAT I SIT AT TILL I SEEN THEM NASTY I THROW THE PLATE AND GLASS IN THE TRASH MYSELF

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Go anywhere else

ByScrew Staybridge

julho 28, 2025

Go anywhere else not here. Pay doubt or triple and stay anywhere else than here get double charged and they say tough . If I’m going to pay twice for a room I’ll stay at a better and more professional hotel

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Staybridge Suites Kansas City-Independence