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Staybridge Suites Little Rock - Medical Center

1020 S. University Ave

Little Rock, Arkansas

72204

United States

入住: 3下午

退房:11上午

入住年齡:21

線上訂房或
撥打訂房專線

Little Rock - Medical Center 1020 S. University Ave

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
94%
推薦此物業

整體經驗

4.6

根據 1139 評論
94%
推薦此物業

Ratings Breakdown

1139評論

  • 5 星級
    909
  • 4 星級
    131
  • 3 星級
    35
  • 2 星級
    30
  • 1 星級
    34

Quiet and clean

By

11月 30, 2021

platinumelite

I was very impressed by how quiet it was in the rooms being that the hotel is located near a busy street and an interstate. The staff was so kind and helpful and the room was very clean and cozy. I would recommend staying at this hotel to anyone who might have travel plans in the future.

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Nice, but issues

By

11月 30, 2021

club

It is nice and is advertised as a new hotel, but it is pretty beat up already, at least in the room we stayed in. Maybe it's because we stayed in one of the two bedroom two bath suites and there are larger groups or families with children who stay in these larger suites. But, I still think maintenance should check these rooms and make sure they aren't battered. There were nicks or paint chips on the doors and drawers. The bottom drawer in the living area wouldn't close. The bathroom door in the king room was off the hinge basically. The bottom hinge was completely gone and the top hinge was rusted and squeaky. There was some "pilling" carpet. My friend thought it was probably because pets are allowed and maybe pets had scratched on the carpet. But anyway, it is a nice place and is in a nice central location, but I'm not sure it is being well kept.

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Great experience

By

11月 30, 2021

Great hotel. Will stay there anytime. If you ar ever in little rock and need a place with kitchen and nice common area this is the place.

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Don’t stay here if you want to get some rest

By

11月 29, 2021

club

First let me start off by saying this is the first time I’ve EVER written a review for a hotel stay. With that being said, here we go! Overall the hotel was clean but that is the only thing good that I can say about this place. The customer service was horrible. The bathroom door in the room was dragging the floor which caused a horrible sound when trying to open or close it. The phone chord was broken and kept falling out of the phone when trying got use it. There was a barking dog that had been barking for hours which the hotel worker accused us of having in our room. After he came banging on our room door about midnight he soon realized that the barking dog was actually in someone else’s room on a totally different floor. For the record, we did have a 4 pound Morkie who the hotel worker soon realized was not barking at all. As a matter of fact as he stood at our door he heard what appeared to sound like a much larger dog barking on the floor above us. Now you would think that we would at least get an apology for the blatant disruption of our sleep but nope, he said absolutely NOTHING, he just walked away. By the way, you would never know he worked for the hotel because he looked quite disheveled. His clothes were very wrinkled and he didn’t have at least a badge or something on to identify himself as a hotel employee. Needless to say my husband and I had to get out of bed and go down to the front desk to address this matter which when we got there there no one was at the front desk. We waited until someone came and guess who it was? Yep, the rude creep that came banging on our door. He handed my husband a card and told us we could call a manager tomorrow to deal with our concerns and he walked away AGAIN! So if you’re looking for a clean hotel with most of the stuff in the room operating correctly but has horrible customer service, this is it!

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Breakfast

By

11月 29, 2021

platinumelite

Breakfast service was next to non existent. There was one employee on duty for both the front desk and the breakfast area.

Employee said they had been instructed to not put things out. There was nothing hot, and the coffee was empty.

Very disappointing as IHG hotels never have something like this. It felt like the particular owners are trying to run it on the cheap.

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Vacation

By

11月 29, 2021

platinumelite

I had a great time at Staybridge and I look forward to coming back really soon.

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Stayed For Business

By

11月 27, 2021

club

I was at this hotel for over a month on business. The staff was friendly. Thanks to COVID, the breakfast was limited and there was no evening social.

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Great location and value when using points

By

11月 27, 2021

Breakfast is good but no evening reception even though it appears on the hotels website. Nice location and hotel in good shape.

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Excellent service.

By

11月 26, 2021

club

Probably the best place that I have ever stayed. The employees were all very nice and helpful. All the accomodations were great.

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Excellent

By

11月 25, 2021

Spotless, convenient, and comfortable. Only complaint was breakfast. The food options due to Covid are not the best. This is understandable.

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Great front desk service, they were so friendly and helpful.

By

11月 20, 2021

I was there for doctor appointments. The location is great for UAMS patients. Will hopefully stay there every time. The staff was very helpful.

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Great stay

By

11月 16, 2021

platinumelite

Had a great stay. The staff was super friendly and the room was very nice. Definitely would recommend!

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